loadrunner error -27760

The LoadRunner error -27760 indicates a socket timeout error during a performance test. This error occurs when the server fails to respond within the configured timeout period.

To troubleshoot this error, you can try the following steps:

1. Verify the server's availability: Make sure that the server you are testing is up and running. Check if it is accessible from the LoadRunner machine.

2. Adjust the timeout settings: Increase the timeout value in the script or scenario settings to allow more time for the server to respond. You can find and modify these settings in the script or scenario properties.

3. Check network connectivity: Ensure that there are no network issues between the LoadRunner machine and the server under test. Check for any firewall or proxy configurations that may be blocking the communication.

4. Analyze server performance: If the server is responding slowly, investigate its performance and identify any bottlenecks that may be causing the timeout. This could include issues such as high CPU or memory usage, database queries taking too long, or any other performance-related problems.

5. Consider load balancing: If the application uses multiple servers or a load balancer, verify that the load is properly distributed among the servers. Uneven load distribution can cause timeouts on certain servers.

Additionally, you can review the LoadRunner logs and server logs for more detailed information about the error. If the issue persists, you may need to consult with your application or network administrators for further assistance in resolving the problem.