The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]"

It seems that the client and server have a mismatch in their preferred TLS protocol versions. The server is using TLS 1.0, but the client prefers TLS 1.3 or TLS 1.2.

To resolve this issue, you can try one of the following options:

1. Update the server to support TLS 1.3 or TLS 1.2: Check if there is a newer version of the server software available that supports the desired TLS protocol versions. Update the server software and configure it to use the preferred TLS version.

2. Update the client to accept TLS 1.0: If the client has control over its preferences, you can configure it to accept TLS 1.0. However, it's generally recommended to use more secure protocols like TLS 1.3 or TLS 1.2.

3. Check firewall or proxy settings: Sometimes, network devices like firewalls or proxies can interfere with the TLS handshake and cause protocol version mismatches. Ensure that there are no restrictions in these devices that prevent the negotiation of the desired TLS version.

4. Contact the server administrator: If you are not in control of the server, reach out to the administrator and inform them about the issue. They might be able to update the server's TLS settings to support a newer protocol version.

It's important to note that using older TLS versions like TLS 1.0 may pose security risks, as they have known vulnerabilities. Upgrading to a more recent version is generally recommended for better security.