BEHAVIORAL DECISION THEORY
5
horizon is specified, optimality
can also be problematic in what might
seem
to
be simple situations.
Environment vs Problem
Space
The importance to behavior of
the cognitive representation
of the
task,
i.e.
"problem
space,"
has
been
emphasized by
Newell
& Simon (1972).
It is
now
clear
that
the process of
representation, and the
factors
that
affect
it,
are
of
major importance
in
judgment
and choice. Illustrations of
the effects
of
problem representation on
behavior are found
in
work
on
estimating
probabilities via fault trees
(Fischhoff, Slovic & Lichtenstein
1978);
re-
sponse
mode effects
inducing
preference
reversals
(Grether
& Plott
1979);
coding processes
in
risky choice
(Kahneman
&
Tversky 1979a); "problem
isomorphs" in problem
solving (Simon & Hayes 1976); context
effects in
choice (Aschenbrenner 1978,
Tversky & Sattath 1979)
and
agenda
setting
(Plott & Levine 1978);
purchasing behavior (Russo 1977);
and
causal sche-
mas
in
probability judgments
(Tversky & Kahneman 1980a).
It
is
essential to emphasize
that the cognitive approach
has been con-
cerned
primarily
with how tasks
are represented.
The
issue of why tasks are
represented in particular ways
has not yet been addressed. However,
given
functional arguments, this is
a crucial issue
in
view of the way
minor
contextual changes can lead
to the violation
of
the
most
intuitively
appeal-
ing normative principles, e.g.
transitivity.
The
reconciliation of
persistent errors
and biases with functional
argu-
ments
has
taken two forms.
First, it has been claimed that such effects can
be overcome
by increasing
incentives
(through higher payoffs and/or
pun-
ishments).
In
one sense, this
argument is irrefutable since it can
always
be
claimed that the incentive wasn't
high enough. However,
direct
evidence
shows that
increased
payoffs
do
not
necessarily
decrease extreme overconfi-
dence
(Fischhoff,
Slovic &
Lichtenstein
1977)
nor
prevent preference
rever-
sals
(Grether
&
Plott 1979).
Furthermore,
the indirect evidence from
clinical
judgment
studies
in
naturally occurring settings,
where
payoffs
are
presumably high enough
to
be
motivating,
continues
to
indicate
low
validity
and
inferiority
to
statistical models
(Dawes 1979).
In
addition,
claims
that
people
will
seek
aids
and/or
experts
when the stakes are
high (Edwards
1975) are predicated on the
assumptions that: (a) people know that
they
don't know; and (b) they
know (or believe) that others do. On the
other
hand,
it is
foolish to deny that
payoffs, and thus motivation, have no
effect
on
processes
of
judgment
and choice.
Indeed,
one
only
needs
to
recall the
fundamental
insight
of
signal detection
theory (Green
& Swets
1966),
which
is
that
both
cognitive
and
motivational components
affect
judgment
(also
see
Killeen
1978).
A
second
way
of
reconciling
biases
with
functional
arguments
involves
enlarging
the context
in
which
performance
is evaluated.
This has
taken
four
forms: 1.
One
view
of
evolutionary theory (as espoused by
the sociobi-
ologists;
for
example,
Wilson
1978)
could
lead to the belief that the human