Apple官方教程：MacOSX支持基础（第10.6版）

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"Apple Training Series 是一套由苹果公司官方推出的教育课程，旨在帮助用户深入了解和掌握 Apple 的产品和服务。这套教程特别针对 macOS X（在本案例中提到的是 v10.6 版本）进行了深入讲解，适合系统管理员、技术支持人员以及对苹果技术感兴趣的用户。《MacOSX Support Essentials v10.6》是系列中的一本书，由 Kevin M. White 编写，版权归属于 Apple Inc.，并在 2010 年出版。该书详细介绍了 macOS X v10.6 的支持基础知识，内容涵盖了操作系统的核心功能、系统维护、故障排除、用户界面操作、以及与 Apple 设备如 Mac 和 iOS 的集成等方面。作为一本专业认证教程，它不仅提供理论知识，还可能包含实践操作指南和案例研究，确保读者能够在实际工作中有效应用所学。购买价格为每本 49.99 美元，对于希望获得官方认可的 IT 专业人士而言，这是一个提升技能和获取认证的重要资源。 Peachpit Press 是出版社，负责这本书的发行，提供了联系方式以便读者报告错误或寻求更多出版信息。此外，版权法律得到严格保护，未经许可，不得任何形式的复制或传播。书中作者 Kevin M. White 是一位经验丰富的技术专家，编辑团队包括 Rebecca Freed、Danielle Foster、Becky Winter 等，他们确保了内容的专业性和准确性。从封面设计到内部排版，再到技术编辑和校对，每个环节都体现了对教学质量的重视。这本教程不仅适合自学者使用，也是企业培训或教育机构的理想选择，因为它能够帮助提升员工的技术素养和问题解决能力，进而提高整体业务效率。"

Apple Certifications xv

Apple Certification

After reading this book, you may wish to take the Mac OS X Support Essentials 10.6 Exam

to earn the Apple Certified Support Professional 10.6 certification. This is the first level of

Apple’s certification programs for Mac OS X professionals:

Apple Certified Support Professional 10.6 (ACSP)—Ideal for help desk personnel,



service technicians, technical coordinators, and others who support Mac OS X cus-

tomers over the phone or who perform Mac OS X troubleshooting and support in

schools and businesses. This certification verifies an understanding of Mac OS X core

functionality and an ability to configure key services, perform basic troubleshooting,

and assist end users with essential Mac OS X capabilities. To receive this certification,

you must pass the Mac OS X Support Essentials 10.6 Exam. This book is designed to

provide you with the knowledge and skills to pass that exam.

NO TE



Although all of the questions in the Mac OS X Support Essentials 10.6 exam

are based on material in this book, simply reading it will not adequately prepare you

for the exam. Apple recommends that before taking the exam you spend time actually

setting up, configuring, and troubleshooting Mac OS X. You should also download

and review the Skills Assessment Guide, which lists the exam objectives, the total

number of items, the number of items per section, the required score to pass, and

how to register. A 10-item sample test is also available for download. Items on the

sample test are similar in style to items on the certification exam, though they may

vary in difficulty level. To download the Skills Assessment Guide and sample test, visit

http://training.apple.com/itpro/snow101

Apple Certified Technical Coordinator 10.6 (ACTC)—This certification is intended

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for Mac OS X technical coordinators and entry-level system administrators tasked

with maintaining a modest network of computers using Mac OS X Server. Since the

ACTC certification addresses both the support of Mac OS X clients and the core

functionality and use of Mac OS X Server, the learning curve is correspondingly lon-

ger and more intensive than that for the ACSP certification, which addresses solely

Mac OS X client support. This certification is not intended for high-end system

administrators or engineers, but may be an excellent step to take on an intended

career path to system administration. This certification requires passing both the

Mac OS X Support Essentials 10.6 Exam and Mac OS X Server Essentials 10.6 Exam.

xvi Getting Started

Apple Certified System Administrator 10.6 (ACSA)—This certification verifies an

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in-depth knowledge of Apple technical architecture and an ability to install and

configure machines; architect and maintain networks; enable, customize, tune, and

troubleshoot a wide range of services; and integrate Mac OS X, Mac OS X Server, and

other Apple technologies within a multiplatform networked environment. The ACSA

certification is intended for full-time professional system administrators and engi-

neers who manage medium-to-large networks of systems in complex multiplatform

deployments. ACSA 10.6 certification requires passing the Mac OS X Server Essentials

10.6 Exam, Mac OS X Directory Services 10.6 Exam, Mac OS X Deployment 10.6

Exam, and Mac OS X Security and Mobility 10.6 Exam.

Mac OS X 10.6 certification offerings now include new Specialist certifications for the



ACSA-level Directory Services, Deployment, and Security and Mobility exams.

Apple hardware service technician certifications are ideal for people interested in becom-

ing Macintosh repair technicians, but also worthwhile for help desk personnel at schools

and businesses, and for Macintosh consultants and others needing an in-depth under-

standing of how Apple systems operate:

Apple Certified Macintosh Technician (ACMT)—This certification verifies the ability

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to perform basic troubleshooting and repair of both desktop and portable Macintosh

systems, such as iMac and MacBook Pro. ACMT certification requires passing the

Apple Macintosh Service exam and the Mac OS X Troubleshooting Exam.

About the Apple Training Series

Apple Training Series: Mac OS X Support Essentials v10.6 is part of the official training

series for Apple products developed by experts in the field and certified by Apple. The

chapters are designed to let you learn at your own pace. You can progress through the

book from beginning to end, or dive right into the chapters that interest you most.

For those who prefer to learn in an instructor-led setting, Apple also offers training

courses at Apple Authorized Training Centers worldwide. These courses are taught by

Apple Certified Trainers, and they balance concepts and lectures with hands-on labs and

exercises. Apple Authorized Training Centers have been carefully selected and have met

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