H31-523
HCIE-Cloud DataCenter Operations (Written)
Exam A
QUESTION 1
ITIL best practices refer to the advanced ITSM methodology to understand enterprise requirements and implement sustainable management during IT service
management.
Which of the following is the IT service operation process in the ITIL best practice system?
A. Event management, incident management, problem management, request fulfillment, and access management
B. Incident management, problem management, service desk, request fulfillment, and event management
C. Incident management, service desk, request fulfillment, access management, and event management
D. Event management, incident management, change management, and access management
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Reference: https:// www.cherwell.com/library/essential-guides/essential-guide-to-itil-framework-and-processes/#itilserviceoperation
QUESTION 2
Nova is a virtual server deployment and service computing module developed by NASA. Which of the following statements about common terms in components is
incorrect?
A. Flavor refers to the configuration template created for the VM instance
B. Security group rules are used to define remote access permissions for users
C. keypair refers to the key pair used when a user remotely connects to an instance through SSH
D. A security group is a group that assigns instances to start and stop operations
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference: