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About the Authors
implementation of complex customer projects, and service development. Morrow
has been involved in developing managed network services such as remote access
and LAN switching in a service provider environment. She has worked for both
enterprise and service provider companies in the United States and in Europe, and
led the Engineering Project team for one of the fi rst European MPLS-VPN deploy-
ments in 1999 for a European service provider. Morrow has an M.S. in telecom-
munications management and an M.B.A. in marketing and is a Cisco Certifi ed
Internetworking Expert (#1711). She is also a co-author of Developing IP-Based
Services: Solutions for Service Providers and Vendors, published by Elsevier, 2002.
Tom Nadeau (Chapter 9) Tom works at BT Group where is a Senior Network
Architect responsible for the end-to-end network architecture of BT ’s 21C
Network. Prior to BT, Tom worked at Cisco Systems where he was a Technical
Leader responsible for the leadership and architecture of operations and man-
agement for MPLS-related components of Cisco IOS
®
and IOS-XR
®
. This included
the areas of pseudo-wires, common optical control plane (GMPLS), Bi-directional
Forwarding Detection, NetFlow, Service Assurance Agent, layer-2 and layer-3 VPN,
Traffi c Engineering, COPS, Diff-Serv, and SNMP in general.
Tom is an active participant in the IETF, ITU, and IEEE. He is co-author of all but
one of the MPLS, PWE3, L2/L3 VPN and GMPLS-related IETF MIBs, as well as other
IETF MIBs, numerous protocol and architecture documents in the MPLS, BFD, L2/
L3 VPN, pseudo-wire, and traffi c engineering areas. Tom has fi led over 30 patents in
the area of networking, and was granted US Patent #7,099,947. Tom is a member of
the advisory board at of several network start-ups. Tom received his BSCS from The
University of New Hampshire, and a M.Sc. from The University of Massachusetts
in Lowell, where he has been an Adjunct Professor of Computer Science since
2000 and teaches courses on the topic of data communications. He is also on the
technical committee of several prominent networking conferences where he pro-
vides technical guidance on their content, as well as frequently presents. He has
been a guest editor for three issues of IEEE Communications magazine (October
2004, June 2005, and March 2008). He is the technical editor of Enabling VPN
Aware Networks with MPLS (Prentice-Hall Publishers, 2001), and author of MPLS
Network Management: MIBs, Tools, and Techniques (Morgan-Kaufman, 2002).
Mario Pickavet (Chapter 7) received a Master of Science degree and a Doctor
of Electrical Engineering degree, specialized in telecommunications, from Ghent
University in 1996 and 1999, respectively. Since 2000, he has been a full-time
professor at the same university. His research interests are related to broadband
communication networks (i.e., IP, MPLS, WDM, SDH, ATM) and include resil-
ience mechanisms, design, and long-term planning of core and access networks.
In this context, he was and currently is involved in European IST projects (i.e.,
LION, DAVID, STOLAS, ePhoton/One, LASAGNE) on IP over WDM next gen-
eration networks. He has published a number of international publications on
these subjects, both in leading journals (e.g., IEEE Journal on Selected Areas in