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首页HP ProLiant服务器故障排除详尽指南:步骤与解决策略
HP ProLiant服务器故障排除详尽指南:步骤与解决策略
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更新于2024-07-22
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"HP ProLiant服务器故障排除指南是一份实用文档,专为IT专业人士设计,旨在帮助用户解决各种HP ProLiant服务器常见的故障问题。该指南适用于安装、管理和维护服务器及刀片服务器,强调了安全操作的重要性,假定读者具备必要的维修技能并了解高压带电设备潜在风险。
文档详细介绍了故障排除的基本步骤,包括预诊断检查,如确保设备连接稳固、接收服务通知和固件更新等。指南特别关注硬件组件,如处理器、DIMM(动态随机存取内存)、硬盘驱动器(包括SAS、SATA和SCSI类型)的正确操作与故障排查。例如,它指导用户如何通过LED指示灯来判断硬盘驱动器的工作状态,以及在不同情况下如何解读这些指示。
在遇到连接松动、服务通知或需要进行固件升级时,该指南提供了具体的解决方案。此外,还包含了静电释放的重要性和预防措施,以保护设备免受潜在损坏。对于服务器的硬件降级和诊断准备,文档也给出了明确的建议,以便在必要时进行最小化配置测试。
值得注意的是,本文档是版权作品,且包含的产品保修信息仅限于当时发布的版本,可能随时间有所更新。同时,文中提及的一些商标如Microsoft、Windows和Pentium,都是各自公司的注册商标。
整个指南结构清晰,便于查找和应用,旨在帮助用户高效地定位和解决问题,提高HP ProLiant服务器的稳定性和运维效率。无论你是服务器管理员还是技术支持人员,这份故障排除指南都是一份宝贵的参考资料。"
This system only supports 667 MHz Front Side Bus Speed
Processors.One or more 800 MHz Front Side Bus Speed Processors
have been initialized at 667 MHz.System Halted! ...................................... 121
Unsupported DIMM(s) found in system.- DIMM(s) may not be used ....... 122
Unsupported PCI Card Detected Remove PCI Card from Slot ................ 122
Unsupported power supply detected in bay X ............................................ 122
Unsupported Processo
r Detected System will ONLY boot ROMPAQ
Utility.System Halted. ..................................................................................... 122
USB Tape-based One button Disaster Recovery (OBDR) drive
detected. ......................................................................................................... 122
WARNING:A Type 2 Header PCI Device Has Been Detected... .............. 123
WARNING - iLO 2 not responding.System health monitoring has been
disabled. .......................................................................................................... 123
WARNING - iLO 3 not responding.System health monitoring has been
disabled. .......................................................................................................... 123
WARNING - Mixed Stepping Processors were dete
cted.System cannot
proceed. .......................................................................................................... 123
WARNING:ProLiant Demand Based Power Management cannot be
supported with the following processor configuration.The system will run
in Full Performance mode. ............................................................................ 123
100 系列 .......................................................................................................................... 124
101-I/O ROM Error ........................................................................................ 124
101-ROM Error ............................................................................................... 124
101-Option ROM Checksum Error... ............................................................. 124
102-System Board Failure ............................................................................. 125
102-System Board Failure, CMOS Test Failed. .......................................... 125
102-System Board Failure, DMA Test Failed .............................................. 125
102-System Board Failure, Timer Test Failed ............................................ 125
104-ASR Timer F
ailure .................................................................................. 125
162-System Options Not Set ........................................................................ 125
163-Time & Date Not Set ............................................................................. 126
172-1-Configuration Non-volatile Memory Invalid ......................................... 126
180-Log Reinitialized ...................................................................................... 126
200 系列 .......................................................................................................................... 127
201-Memory Error .......................................................................................... 127
203-Memory Address Error ........................................................................... 127
207 - Invalid Memory Configuration Detected.DIMMs installed when no
corresponding processor is detected. ........................................................... 128
207-Invalid Memory Configuration - DIMMs must be installed in pairs or
sequentially ..................................................................................................... 128
207-Invalid Memory Configuration - DIMMs Must be Installed
Sequential
ly ..................................................................................................... 128
207-Invalid Memory Configuration - DIMM Size Parameters Not
Supported. ....................................................................................................... 128
xvi ZHCN
207-Invalid Memory Configuration - Incomplete Bank Detected in Bank
X ...................................................................................................................... 128
207-Invalid Memory Configuration - Insufficient Timings on DIMM ........... 128
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM
Bank ................................................................................................................ 129
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM
Bank... ............................................................................................................. 129
207-Invalid Memory Configuration - Mismatched DIMMs within DIMM
Bank... ............................................................................................................. 129
207-Invalid Memory Configuration - Unsupported DIMM in Bank X ......... 129
207-Invalid Memory Co
nfiguration - Single channel memory... .................. 129
207-Invalid Memory Configuration - Unsupported DIMM in Socket X ...... 129
207-Memory Configuration Warning - DIMM In Socket X does not have
Primary Width of 4 and only supports standard ECC. .............................. 129
209-Online Spare Memory Configuration - No Valid Banks for Online
Spare ............................................................................................................... 130
209-Online Spare Memory Configuration - Spare Bank is Invalid ............ 130
209
-Hot-add Memory Configuration - Boards must be installed
sequentially. .................................................................................................... 130
209-Invalid Lockstep memory configuration ................................................. 130
209-Mirror Memory Configuration - Memory Sizes on boards X and Y
do not match .................................................................................................. 130
209-RAID Memory Configuration - Memory Sizes on boards X and Y do
not match ........................................................................................................ 130
210-Memory Board Power Fault on board X .............................................. 130
210-Memory Board Failure on board X ....................................................... 131
212-Processor Failed, Proces
sor X .............................................................. 131
214-Processor PPM Failed, Module X ......................................................... 131
300 系列 .......................................................................................................................... 131
301-Keyboard Error ........................................................................................ 131
301-Keyboard Error or Test Fixture Installed .............................................. 131
303-Keyboard Controller Error ...................................................................... 132
304-Keyboard or System Unit Error ............................................................. 132
400 系列 .......................................................................................................................... 132
40X-Parallel Port X Address Assignment Conflict ....................................... 132
404-Parallel Port Address Conflict Detected... ............................................. 132
600 系列 .......................................................................................................................... 133
601-Diskette Controller Error ......................................................................... 133
602-Diskette Boot Record Error .................................................................... 133
605-Diskette Drive Type Error. ..................................................................... 133
611-Primary Floppy Port Address Assignment
C
onflict .............................. 134
612-Secondary Floppy Port Address Assignment Conflict ......................... 134
1100 系列 ........................................................................................................................ 134
1151-Com Port 1 Address Assignment Conflict .......................................... 134
1600 系列 ........................................................................................................................ 135
ZHCN xvii
1609 - The server may have a failed system battery.Some... .................. 135
1610-Temperature Violation Detected.- Waiting 5 Minutes for System to
Cool ................................................................................................................. 135
1611-CPU Zone Fan Assembly Failure Detected.Either... .......................... 136
1611-CPU Zone Fan Assembly Failure Detected.Single fan... .................. 136
1611-Fan Failure Detected ............................................................................ 136
1611-Fan x Failure Detected (Fan Zone CPU) .......................................... 136
1611-Fan x Failure Detected (Fan Zone I/O) ............................................. 137
1611-Fan x Not Present (Fan Z
one CPU) .................................................. 137
1611-Fan x Not Present (Fan Zone I/O) ..................................................... 137
1611-Power Supply Zone Fan Assembly Failure Detected.Either... .......... 137
1611-Power Supply Zone Fan Assembly Failure Detected.Single
fan... ................................................................................................................ 138
1611-Primary Fan Failure (Fan Zone System) ............................................ 138
1611-Redundant Fan Failure (Fan Zone System) ...................................... 138
1612-Primary Power Supply Failure ............................................................. 138
1615-Power Supply Configuration Error ....................................................... 138
1615-Power Supply Configuration Error ....................................................... 138
1615-Power Supply Failure, Power Supply Unplugged, or Power Suppl
y
Fan Failure in Bay X .................................................................................... 138
1616-Power Supply Configuration Failure .................................................... 139
1700 系列 ........................................................................................................................ 140
1704-Unsupported Virtual Mode Disk Operation DOS Driver
Required .......................................................................................................... 141
1706-Smart Array Controller Extended BIOS Data Area Memory
Corrupted. ....................................................................................................... 141
1707 - Slot X Drive Array Controller - Bootstrap NVRAM checksum
failed ................................................................................................................ 141
1708 - Slot X Drive Array Controller - Bootstrap NVRAM restored from
backup.System restart required ..................................................................... 141
17
11-Slot X Drive Array - RAID ADG logical drive(s) configured but
Array Accelerator size <= 32 MB ................................................................ 141
1711-Slot X Drive Array - Stripe size too large for RAID 5/6 logical drive
(s) .................................................................................................................... 142
1712-Slot X Drive Array - RAID 5 logical drive(s) configured with 56
Drives, but Array Accelerator size <= 32 MB... .......................................... 142
1713-Slot X Dr
ive Array Controller - Redundant ROM Reprogramming
Failure ............................................................................................................. 142
1714-Slot X Drive Array Controller - Redundant ROM Reprogramming
Failure ............................................................................................................. 142
1715-Slot X Drive Array Controller - Memory Error(s) Occurred .............. 142
1716-Slot X Drive Array Controller - Unrecoverable Media Errors
Detected on Drives ........................................................................................ 143
1717-Slot X Drive Array Controller - Disk Drive(s) Reporting
OVERHEATED Condition .............................................................................. 143
xviii ZHCN
1718-Slot X Drive Array Controller - Device discovery found more
devices attached to this controller than firmware currently
supports... ....................................................................................................... 143
1719-Slot X Drive Array - A controller failure event occurred prior to this
power-up (previous lock-up code = 0x####) ............................................... 143
1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect Imminent
Failure SCSI:Port Y:SCSI ID Z. ................................................................... 143
1720-S.M.A.R.T. Hard Dr
ive Detects Imminent Failure .............................. 144
1721-Slot X Drive Array - Drive Parameter Tracking Predicts Imminent
Failure... .......................................................................................................... 144
1724-Slot X Drive Array - Physical Drive Position Change(s) Detected
- ... .................................................................................................................. 144
1725-Slot X Drive Array-Optional SIMM Failure Detected ......................... 144
1726-Slot X Drive Array - Array Accelerator Memory Size Change
Detected. - ... ................................................................................................. 144
1726-Slot X Drive Array - Cache Memory Siz
e or Battery Presence Has
Changed .......................................................................................................... 144
1727-Slot X Drive Array - New Logical Drive(s) Attachment
Detected... ....................................................................................................... 145
1729-Slot X Drive Array - Performance Optimization Scan In
Progress .......................................................................................................... 145
1732-Slot X Drive Array - Array Accelerator Battery Pack Missing... ....... 145
1733-Slot X Drive Array - Storage Enclosure Firmware Upgrade Problem
Detected... ....................................................................................................... 145
1735-Slot z Drive Array - Un
supported Redundant Cabling Configuration
Detected... ....................................................................................................... 146
1736-HP Trusted Platform Module Error ..................................................... 146
1737-Slot X Drive Array - Redundant Cabling Configuration has excess
Device Paths... ............................................................................................... 146
1738-Slot X Drive Array - Storage Enclosure Redundant Cabling
Problem Detected ........................................................................................... 146
1739-Slot X Drive Array - Redundant Cabling Configuration is not as
recommended... .............................................................................................. 147
1742-Slot X Drive Array - Previously Ejected Drive(s) Detected... ........... 147
1743-Slot X Driv
e Array - Logical Drive Erase Operation in
Progress... ....................................................................................................... 147
1744-Slot X Drive Array - Drive Erase Operation In Progress or
Queued... ........................................................................................................ 147
1745-Slot X Drive Array - Drive Erase Operation Completed... ................ 148
1746-Slot X Drive Array - Unsupported Storage Connection
Detected... ....................................................................................................... 148
1747-Slot X Drive Array - Unsupported Array Configuration
Detected... ....................................................................................................... 148
1748-Slot X Drive Array -Unsupp
orted Array Accelerator Battery
Attached... ....................................................................................................... 148
ZHCN xix
1753-Slot X Drive Array - Array Controller Maximum Operating
Temperature Exceeded During Previous Power Up ................................... 149
1754-Slot X Drive Array - RAID ADG configured but ADG is not
supported on this controller model. .............................................................. 149
1754-Slot X Drive Array - One or more RAID levels are
configured... .................................................................................................... 149
1757-Slot X Array Accelerator module Incompatible with this
cont
roller... ...................................................................................................... 149
1762-Slot X Drive Array - Controller Firmware Upgrade Needed ............. 149
1763-Array Accelerator Daughtercard is Detached; Please Reattach ....... 149
1764-Slot X Drive Array - Capacity Expansion Process is Temporarily
Disabled... ....................................................................................................... 150
1768-Slot X Drive Array - Resuming Logical Drive Expansion
Process ........................................................................................................... 150
1769-Slot X Drive Array - Drive(s) Disabled Due to Failure During
Capacity Expansion ........................................................................................ 150
1770-Slot X Drive Array - SCS
I Drive Firmware Update Recommended
- ... .................................................................................................................. 150
1774-Slot X Drive Array - Obsolete Data Found in Array Accelerator .... 150
1775-Slot X Drive Array - ProLiant Storage System Not Responding
SCSI Port Y: .................................................................................................. 151
1775-Slot X Drive Array - Storage Enclosure Cabling Problem Detected
- OUT port of this box is attached to OUT port of pre
vious box. ........... 151
1776-Slot X Drive Array - SCSI Bus Termination Error ............................ 151
1776-Slot X Drive Array - Shared SAS Port Connection Conflict
Detected - Ports 1I, 1E:Storage connections detected on both shared
internal and external ports. ........................................................................... 151
1776-Drive Array Reports Improper SCSI Port 1 Cabling ......................... 152
1777-Slot X Drive Array - Storage Enclosure Problem Detected (followed
by one or more of th
e following) ................................................................. 152
1778-Drive Array Resuming Automatic Data Recovery Process ............... 153
1779-Slot X Drive Array - Replacement drive(s) detected OR previously
failed drive(s) now operational:... .................................................................. 153
1783-Slot X Drive Array Controller Failure .................................................. 153
1784-Slot X Drive Array Drive Failure.The Following SCSI Drive(s)
Should Be Replaced:SCSI Port Y:SCSI ID Z ............................................. 153
1785-Slot X Drive Array Not Conf
igured... .................................................. 154
1786-Disk 0 Software RAID Failure, Booting Disk 1 ................................. 154
1786-Slot 1 Drive Array Recovery Needed... .............................................. 154
1786-Slot 1 Drive Array Recovery Needed.Automatic Data Recovery
Previously Aborted!... ..................................................................................... 155
1787-Drive Array Operating in Interim Recovery Mode... .......................... 155
1788-SlotX Drive Array Reports Incorrect Drive Replacement... ............... 155
1789-Slot X Drive Array SCSI Drive(s) Not Responding... ........................ 156
1792-Drive Array Reports Valid Data Found in Array A
ccelerator... ......... 156
xx ZHCN
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