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Everis began implementing its telemedicine and chronic-care
solutions in Spain in 2011, and is working with public health admin-
istrations to determine the level of cost savings. Martín says thus
far the range of savings for chronic patients is 20 to 40 percent
over traditional care.
Indra is also investigating the management of long-term chronic
patients through a new center in Toledo, near Madrid. The com-
pany’s engineers are working with the local health-care agency to
dene the resources and services its patients need, along with the
most useful interfaces for the patient and health-care provider. A
pilot project involving some 80 thousand individuals will soon be
rolled out.
In Andalusia, the region is moving toward the beginning of the
next stage, implementing access to electronic health records on
mobile devices. The care providers in an ambulance, for example,
will be able to access a patient’s records via a tablet or mobile
phone, incorporate the information into the patient’s care, and
then update the record for the hospital.
According to Rivero, the key to Spain’s success has been the inte-
gration of clinicians into all levels of planning: “It’s most important
to involve health professionals from the very beginning. It’s not a
100 percent technological project; it’s a change in the process of
how health care is delivered.”
Madrid-based Oesia has developed specialized software for hos-
pitals and regional and federal health-care administrations, and is
moving into the realm of articial intelligence with a computer-
ized clinical guide. As the doctor types information about a par-
ticular patient’s condition, for instance, the guide may suggest that
a certain scan is not necessary, based on the experiences of other
patients. The doctor can then accept that decision, or override it
and explain why, leading the system to learn a new pattern.
Among other tasks, the software will be able to synthesize the
data from existing patient records, and point out why a particular
medication may conict with the patient’s other medications. “The
doctor still has the nal say,” says Arnaud Marivain, director of
the Oesia health business unit. “But in an emergency, or perhaps
if someone is tired, there can be mistakes. This will help ensure
the security of the patient.”
This product has been in development for the past year and
should be out by the end of 2012.
TRANSFERRING EXPERIENCE OVERSEAS
The Spanish government and Spanish companies are taking their
experience in e-health overseas, according to Rivero. “We believe
that international collaboration is key for e-health development, to
share information and best practices and to create a real network
of international collaborators,” he explains.
Madrid-based Indra proposed to develop and operate a com-
prehensive system for Bahrain’s entire national health-care system
network over the course of the next 11 years. The proposal was
accepted based on the company’s IT experience in the Spanish
health-care system. The rst step, says Diego García, Indra’s direc-
tor of health, will involve creating and sharing electronic records
and clinical and administrative management systems. The second
will include adding e-health functionalities such as telemedicine.
In addition, Indra is working with the European Space Agency
(ESA) on a telemedicine project in sub-Saharan Africa; the ESA
is involved in projects that expand the reach of the agency’s space
technology (such as satellite communication) here on Earth. The
feasibility study began in Senegal, focusing on basic needs such
as the tools for videoconferencing, including a satellite dish, a
modem, and electricity (using renew-
able energy such as wind or solar if
necessary). The prototype will allow
health-care providers to confer with
clinicians around the world, provide
a model for e-learning, and facilitate
EHRs. The results of the basic needs
study were presented in the fall of
2011, and the pilot program has begun in Senegal and Kenya.
GMV has also developed telemedicine for overseas communi-
ties, as part of a comprehensive platform for telemedicine that can
range from the most simple conguration—a face-to-face con-
sultation via webcam between a rural or homebound patient and
a distant doctor—to a complex system that allows data from any
type of device to be transmitted and reviewed. This project is the
latest for the engineering company, which has decades of experi-
ence in the aerospace sector; based on its experience with NASA
and the ESA, the company has applied its engineering expertise to
health care in products including medical simulations and EHRs.
GMV has set up a telemedicine platform at a soccer stadium in
Cartagena, Columbia, which is networked with ve hospitals; the
company is now expanding in Latin America and Africa.
Though the eventual goal is to offer such services in Spain (and
other developed countries) as well, particularly in intensive-care
units where there’s a dearth of specialists and a need for immediate
specialized care, Carlos Royo, director of business development,
expects this will take off rst in poor countries. “It’s a paradox,
but it’s actually cheaper and more efcient to jump to the best,
most advanced technology there,” Royo points out. It’s cheaper
than, for instance, building a new hospital, even as telemedicine
can afford patients a high level of care.
“In the past, I used to talk about the cost of telemedicine.
Now I talk about how quickly a government will receive a return
photo courtesy of indra
“We believe that international collaboration
is key for e-health development, to share
information and best practices and to create
a real network of international collaborators.”
Spain_health_mag.indd 2 12/2/2011 1:54:05 PM