RMX
RMX
RMX
RMX 1000
1000
1000
1000 Rescue
Rescue
Rescue
Rescue Diagnostic
Diagnostic
Diagnostic
Diagnostic
Tool
Tool
Tool
Tool
User
User
User
User Guide
Guide
Guide
Guide
When
When
When
When you
you
you
you will
will
will
will use
use
use
use it?
it?
it?
it?
If you meet with the following conditions, you can use RMX1000 rescue new tools ‘ Diagnostic
System
’
to verify your system whether its hardware works well.
1.
Find the system reboot continually ;
2.
Find the system audio issue like that sometimes can ’ t hear;
3.
You
want to check your system whether it exists hardware issue.
How
How
How
How to
to
to
to get
get
get
get it?
it?
it?
it?
Please contact your channel and Polycom PGS
How
How
How
How to
to
to
to upload
upload
upload
upload it?
it?
it?
it?
When
When
When
When you
you
you
you can
can
can
can access
access
access
access RMX
RMX
RMX
RMX 1000
1000
1000
1000 through
through
through
through web
web
web
web page
page
page
page
1.
Login your RMX1000 ;
2.
Go to ‘ Upgrade
’
menu;
3.
Upload ‘ ppm
’
file you have got from website and click ‘ Upload ’ ;
4.
When the package has been upload completely, the system will popup ‘ Reboot
’
window;
5.
Please ‘
Yes
’ , the system will reboot.
6.
After step5, your RMX1000 system has been supported rescue diagnostic system function now .
When
When
When
When you
you
you
you can
can
can
can not
not
not
not access
access
access
access RMX
RMX
RMX
RMX 1000
1000
1000
1000 through
through
through
through web
web
web
web page
page
page
page
If you find that you can ’ t login RMX1000 system by web to upload diagnostic tool package .
Please refer ‘ RMX 1000 Upgrading Guide-English
’
documentation. By this user guide you can
upload the package by rescue mode.
How
How
How
How to
to
to
to use
use
use
use it
it
it
it ?
?
?
?
Before you starting , please connect your computer to RMX 1000 through serial port
Then , you can follow up the process .
1.
Run ‘ Hyper Terminal
’
program
in
your computer .
�
Go to ‘ Start
’
-> Select ‘ All Program ’ -> ‘ Accessories
’
-> ‘ Communications
’
;
�
Click ‘ Hyper Terminal
’
program;
�
You
will see the Figure-01
Figure-01
Figure-01
Figure-01