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HP ProLiant DL980 G7 Server
User Guide
Part Number AM426-9000A
September 2010 (First Edition)
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries.
Intended audience
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Contents
Server component identification ...................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs ....................................................................................................................................... 8
System Insight Display LEDs ........................................................................................................................ 9
Processor and memory board configuration / logical (physical) location .............................................. 10
Hard drive LEDs ...................................................................................................................................... 11
Hard drive LED combinations .................................................................................................................... 11
Rear panel components ............................................................................................................................ 12
Rear panel LEDs ...................................................................................................................................... 14
Power supply LED .................................................................................................................................... 15
Fan location ........................................................................................................................................... 16
System board components ........................................................................................................................ 18
System maintenance switch ............................................................................................................. 19
Expansion board components ................................................................................................................... 20
DIMM slot locations ................................................................................................................................. 22
Device numbers ...................................................................................................................................... 22
SAS hard drive LEDs ...................................................................................................................... 23
SAS hard drive LED combinations .................................................................................................... 23
Battery pack LEDs .................................................................................................................................... 24
Operations ................................................................................................................................. 26
Power up the server ................................................................................................................................. 26
Power down the server ............................................................................................................................. 26
Extend the server from the rack ................................................................................................................. 26
Remove the access panel.......................................................................................................................... 27
Remove the processor memory drawer ....................................................................................................... 28
Access the Systems Insight Display ............................................................................................................. 29
Setup ......................................................................................................................................... 30
Optional installation services .................................................................................................................... 30
Rack planning resources........................................................................................................................... 30
Optimum environment .............................................................................................................................. 31
Space and airflow requirements ...................................................................................................... 31
Temperature requirements ............................................................................................................... 31
Power requirements ....................................................................................................................... 32
Electrical grounding requirements .................................................................................................... 32
Rack warnings ........................................................................................................................................ 33
Identifying the contents of the server shipping carton .................................................................................... 33
Installing hardware options ....................................................................................................................... 33
Installing the server into the rack ................................................................................................................ 33
Powering up and configuring the server ..................................................................................................... 34
Installing the operating system................................................................................................................... 34
Registering the server ............................................................................................................................... 34
Hardware options installation ....................................................................................................... 35
Introduction ............................................................................................................................................ 35
Processor options
.................................................................................................................................... 35
Installing a processor ..................................................................................................................... 35
Memory options ...................................................................................................................................... 40
DIMM support ............................................................................................................................... 40
Single-, dual-, and quad-rank DIMMs ............................................................................................... 41
DIMM identification ....................................................................................................................... 41
DIMM installation guidelines ........................................................................................................... 42
Memory cartridge population guidelines........................................................................................... 43
Memory subsystem architecture ....................................................................................................... 43
Hemisphere mode ......................................................................................................................... 44
Memory performance optimization .................................................................................................. 44
Memory RAS ................................................................................................................................ 45
Advanced ECC memory population guidelines .................................................................................. 46
Online Spare memory population guidelines ..................................................................................... 46
Mirrored Memory population guidelines ........................................................................................... 47
Installing memory .......................................................................................................................... 47
Hot-plug hard drive option ........................................................................................................................ 49
Redundant hot-plug power supply option .................................................................................................... 50
Internal solid state drive expansion bay option ............................................................................................ 51
Expansion board options .......................................................................................................................... 52
Installing a non-hot-plug expansion board ......................................................................................... 53
Installing the PCI Express I/O expansion board ................................................................................. 55
Installing the PCI-X/PCI Express I/O expansion board ........................................................................ 57
Low profile I/O expander ............................................................................................................... 59
HP NC524SFP Dual Port 10GbE Module option ......................................................................................... 61
Battery-backed write cache module ............................................................................................................ 63
FBWC module and capacitor pack option .................................................................................................. 65
HP Trusted Platform Module option ............................................................................................................ 67
Retaining the recovery key/password .............................................................................................. 68
Installing the Trusted Platform Module board ..................................................................................... 68
Enabling the Trusted Platform Module ............................................................................................... 69
Cabling ..................................................................................................................................... 71
XNC cabling .......................................................................................................................................... 71
DVD-ROM drive cabling ........................................................................................................................... 72
Server software and configuration utilities ...................................................................................... 73
Configuration tools .................................................................................................................................. 73
SmartStart software ........................................................................................................................ 73
SmartStart Scripting Toolkit ............................................................................................................. 73
HP ROM-Based Setup Utility ..................................................................................................................... 73
Using RBSU .................................................................................................................................. 74
Auto-configuration process .............................................................................................................. 74
Boot options ................................................................................................................................. 75
BIOS Serial Console ...................................................................................................................... 75
Configuring lockstep memory
.......................................................................................................... 75
Configuring online spare memory .................................................................................................... 75
Configuring mirrored memory ......................................................................................................... 76
Array Configuration Utility ........................................................................................................................ 76
HP Insight Control server deployment (formerly RDP) .................................................................................... 77
Option ROM Configuration for Arrays ....................................................................................................... 77
Re-entering the server serial number and product ID ..................................................................................... 77
Management tools ................................................................................................................................... 78
Automatic Server Recovery ............................................................................................................. 78
ROMPaq utility .............................................................................................................................. 78
System Online ROM flash component utility ...................................................................................... 79
iLO3 technology ............................................................................................................................ 79
Erase Utility .................................................................................................................................. 79
StorageWorks library and tape tools ................................................................................................ 80
HP Systems Insight Manager ........................................................................................................... 80
Management Agents ...................................................................................................................... 80
Redundant ROM support ................................................................................................................ 80
USB support .................................................................................................................................. 81
Diagnostic tools ...................................................................................................................................... 81
HP Insight Diagnostics .................................................................................................................... 81
HP Insight Diagnostics survey functionality ........................................................................................ 81
Integrated Management Log ........................................................................................................... 82
Array Diagnostic Utility .................................................................................................................. 82
Remote support and analysis tools ............................................................................................................. 82
HP Insight Remote Support software ................................................................................................. 82
Keeping the system current ....................................................................................................................... 83
Drivers ......................................................................................................................................... 83
Version control .............................................................................................................................. 83
ProLiant Support Packs ................................................................................................................... 83
Operating system version support .................................................................................................... 84
System Online ROM flash component utility ...................................................................................... 84
Change control and proactive notification ........................................................................................ 84
Care Pack .................................................................................................................................... 84
Battery replacement .................................................................................................................... 85
Troubleshooting .......................................................................................................................... 86
Troubleshooting resources ........................................................................................................................ 86
Pre-diagnostic steps ................................................................................................................................. 86
Important safety information ............................................................................................................ 86
Symptom information ..................................................................................................................... 88
Prepare the server for diagnosis ...................................................................................................... 89
Loose connections ................................................................................................................................... 89
Service notifications ................................................................................................................................. 90
Troubleshooting flowcharts ....................................................................................................................... 90
Start diagnosis flowchart ................................................................................................................ 90
General diagnosis flowchart ........................................................................................................... 91
Server power-on problems flowchart ................................................................................................ 93
POST problems flowchart ............................................................................................................... 96
OS boot problems flowchart ........................................................................................................... 97
Server fault indications flowchart ..................................................................................................... 99
POST error messages and beep codes ..................................................................................................... 101
Regulatory compliance notices ................................................................................................... 102
Regulatory compliance identification numbers ........................................................................................... 102
Federal Communications Commission notice ............................................................................................. 102
FCC rating label ................................
.......................................................................................... 102
Class A equipment....................................................................................................................... 102
Class B equipment ....................................................................................................................... 102
Declaration of conformity for products marked with the FCC logo, United States only ..................................... 103
Modifications ........................................................................................................................................ 103
Cables ................................................................................................................................................. 103
Canadian notice (Avis Canadien) ............................................................................................................ 104
European Union regulatory notice ........................................................................................................... 104
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