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Table of Contents
1Beautiful Teams
.....................................................................................................
3
Table of Contents
.................................................................................................
7
Dedication
................................................................................................................
8
Why Beautiful Teams?
........................................................................................
13
Preface
...................................................................................................................
20
Chapter 1. Leadership
......................................................................................
29
Part I: People
.......................................................................................................
32
Chapter 2. Why Ugly Teams Win
................................................................
33
2.1. Ugly Talent ...............................................................................................
35
2.2. Ugly As Beautiful ......................................................................................
36
2.3. My Wabi-Sabi Team: Internet Explorer 4.0 ...............................................
39
Chapter 3. Building Video Games
...............................................................
49
Chapter 4. Building the Perfect Team
.........................................................
61
Chapter 5. What Makes Developers Tick
..................................................
70
Chapter 6. Inspiring People
..........................................................................
84
Chapter 7. Bringing the Music Industry into the 21st Century
.............
88
7.1. A New Project, A New Team .....................................................................
94
7.2. A Calculated Risk ... .................................................................................
96
7.3. Gentlemen, Start Your Rippers... ..............................................................
98
7.4. The Final Month .......................................................................................
101
7.5. I Am So Smart: S-M-R-T... S-M-A-R-T .................................................
103
7.6. Engineering Department Smokes a Collective Cigarette .......................
105
7.7. Intermission: The Founding of a Panda Preserve .................................
107
7.8. "You Realists Can Stay the Hell Out of Our Office!" .............................
109
7.9. Not with a Bang, But with a Whimper... .................................................
113
7.10. Epilogue ..............................................................................................
115
7.11. Afterword .............................................................................................
116
Chapter 8. Inner Source
..............................................................................
124
Part II: Goals
.....................................................................................................
127
Chapter 9. Creating Team Cultures
.........................................................
136
Chapter 10. Putting the "I" in Failure
.......................................................

143
Chapter 11. Planning
...................................................................................
157
Chapter 12. The Copyfighters Take Mordor
...........................................
162
Chapter 13. Defending the Free World
...................................................
170
Chapter 14. Saving Lives
...........................................................................
177
Part III: Practices
.............................................................................................
180
Chapter 15. Building a Team with Collaboration and Learning
........
182
15.1. Selling Management ............................................................................
187
15.2. Getting Started ....................................................................................
189
15.3. Growing the Team ...............................................................................
190
15.4. Pressing the Envelope and the Process Police ...................................
191
15.5. Learning ..............................................................................................
192
15.6. Requirements Versus On-Site Customer ............................................
194
15.7. Trouble in River City ............................................................................
195
15.8. Teams Are Made of People, Not Resources ........................................
196
15.9. Companies Make Their Own Troubles ................................................
197
15.10. Future Projects .................................................................................
198
15.11. Collaboration Success Factors .........................................................
199
15.12. References .......................................................................................
200
Chapter 16. Better Practices
......................................................................
214
Chapter 17. Memories of TRW's Software Productivity Project
.......
215
17.1. Background on the Software Productivity Project ...............................
217
17.2. Making the Project a Reality ................................................................
218
17.3. Getting Started: Being Ready with .....................................................
219
17.4. Evaluating and Selecting Options: Applying the Spiral Model .........
220
17.5. Getting Started: A Balanced Team, ....................................................
221
17.6. Project Stories .....................................................................................
222
17.7. The Team ............................................................................................
223
17.8. The Challenge .....................................................................................
224
17.9. Educating the Boss .............................................................................
225
17.10. Can We Have a Private Office? ........................................................
226
17.11. Choice in Technologies: The Importance of Trade Studies ...............
227
17.12. Converting the "Guinea Pig" Project .................................................
228
17.13. Standardization .................................................................................
229
17.14. Users Should Be Part of the Team ....................................................
230
17.15. Making All Inclusive ...........................................................................

231
17.16. Training Managers, Not Your Usual Student .....................................
232
17.17. Tasting Our Own Cooking .................................................................
233
17.18. Is Email a Boost or a Hindrance? ......................................................
234
17.19. Becoming Word Processors .............................................................
235
17.20. The Difficulties of Innovation, Timing, and Commercialization ......
236
17.21. The Iron Law of Software Maintenance .............................................
237
17.22. Champions ........................................................................................
238
17.23. The Challenges of the Rapid Change of Technology ........................
239
17.24. Learning and Assimilating Changes in User Behavior .......................
240
17.25. Conclusion ........................................................................................
241
17.26. References .......................................................................................
242
17.27. Acknowledgments .............................................................................
243
Chapter 18. Building Spaceships
.............................................................
256
Chapter 19. Succeeding with Requirements
.........................................
257
19.1. The Setting ..........................................................................................
258
19.2. The Cast .............................................................................................
259
19.3. Prologue: Paul Is in a Pickle ...............................................................
260
19.4. Act I: Girding Our Loins ......................................................................
261
19.5. Expectation Management ....................................................................
262
19.6. Classy Users ......................................................................................
264
19.7. Who Ya Gonna Call? ..........................................................................
267
19.8. Act II: Use Cases, Schmuse Cases ....................................................
268
19.9. The Case for Use Cases ....................................................................
269
19.10. Working in the Shop .........................................................................
271
19.11. Use Cases Aren't Enough .................................................................
272
19.12. Beyond Functionality .........................................................................
273
19.13. The Rules of the Game .....................................................................
274
19.14. Test Before Coding? Are You Mad? ..................................................
276
19.15. Act III: Look Over My Shoulder ..........................................................
277
19.16. The Casual Style ...............................................................................
279
19.17. The Formal Style ...............................................................................
281
19.18. The Outcome ....................................................................................
282
19.19. Epilogue: Let's Eat! ...........................................................................
283
19.20. Coda: Then What Happened? ..........................................................
284
19.21. Useful References ............................................................................

285
19.22. Acknowledgments .............................................................................
286
Chapter 20. Development at Google
.......................................................
297
Chapter 21. Teams and Tools
....................................................................
298
21.1. How Open Source Projects Work .......................................................
300
21.2. The Contribulyzer ................................................................................
303
21.3. The Catch ...........................................................................................
305
21.4. The Limits of the Contribulyzer ...........................................................
307
21.5. Commit Emails and Gumption Sinks ..................................................
311
21.6. They're Staying Away in Droves: A ......................................................
312
21.7. What I Gave Them ..............................................................................
314
21.8. What I Should Have Given Them ........................................................
316
21.9. Conclusion ..........................................................................................
319
Chapter 22. Research Teams
....................................................................
325
Chapter 23. The HADS Team
....................................................................
326
23.1. The Background ..................................................................................
329
23.2. The Initial Team ...................................................................................
331
23.3. Getting It Right ....................................................................................
334
23.4. Dealing with User Issues ....................................................................
338
23.5. Epilogue ..............................................................................................
341
Part IV: Obstacles
...........................................................................................
344
Chapter 24. Bad Boss
.................................................................................
360
Chapter 25. Welcome to the Process
.....................................................
373
Chapter 26. Getting Past Obstacles
........................................................
383
Chapter 27. Speed Versus Quality
...........................................................
384
27.1. How Did We Get Here? ......................................................................
385
27.2. About the Team ...................................................................................
386
27.3. Becoming Part of the Team .................................................................
388
27.4. Starting Off Right ................................................................................
390
27.5. Solving Problems As a Team ...............................................................
392
27.6. What Code Review Looked Like .........................................................
393
27.7. Unit Tests ............................................................................................
394
27.8. Check-ins ............................................................................................
395
27.9. Builds ..................................................................................................
396
27.10. Schedules .........................................................................................
398
27.11. Status Reports ..................................................................................

399
27.12. Go Faster Now! .................................................................................
401
27.13. Looking for More Speed ....................................................................
402
27.14. Losing a Week at a Time ...................................................................
403
27.15. What to Do Next ...............................................................................
405
27.16. Retaining Integrity .............................................................................
406
27.17. The Rubber Meets the Road .............................................................
408
27.18. Success at Last ................................................................................
409
27.19. Epilogue ............................................................................................
410
27.20. References .......................................................................................
411
Chapter 28. Tight, Isn't It?
..........................................................................
412
28.1. Only Pawn...in Game of Life, or "W ....................................................
418
28.2. CMM Level Subzero, or "Processes, .................................................
423
28.3. The Brown Hole, or "I'd Say You've Had Enough" ...............................
428
28.4. Some of These Envelopes Contain St .................................................
432
28.5. The Blitz, or "Break's Over, Boys, .......................................................
436
28.6. Our Invite to the Number Six Dance ....................................................
441
28.7. Epilogue, or "Nowhere Special...I Always Wanted to Go There" .....
444
Chapter 29. Inside and Outside the Box
.................................................
464
Chapter 30. Compiling the Voice of a Team
..........................................
466
30.1. A Gem from the Computing Past ........................................................
469
30.2. Rewiring ..............................................................................................
471
30.3. Coping ................................................................................................
473
30.4. Coding ................................................................................................
475
30.5. Capitulating .........................................................................................
477
30.6. The Break ...........................................................................................
479
30.7. Anticipating 21st-Century Management ..............................................
481
30.8. Final Notes ..........................................................................................
483
Part V: Music
.....................................................................................................
487
Chapter 31. Producing Music
....................................................................
498
afterword. Contributors ................................................................................
507
Index
.....................................................................................................................
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