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Automotive SPICE是由欧洲的主要汽车制造商共同策定的「面向汽车行业的流程评估模型」。它的目的是,改善搭载于汽车上的电子控制单元(ECU)/车载电脑的质量。 欧洲的主要汽车制造商在2005年发布初版的Automotive SPICE规格,并用其于指导配件供应商的开发流程的改善活动。3.1版本现在已经可以下载
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Quality Management in the Automotive Industry
Automotive SPICE
®
Process Reference Model
Process Assessment Model
Version 3.1
Title:
Automotive SPICE Process Assessment / Reference Model
Author(s):
VDA QMC Working Group 13 / Automotive SIG
Version:
3.1
Date:
2017-11-01
Status:
PUBLISHED
Confidentiality:
Public
Revision ID:
656
© VDA Quality Management Center
2
Copyright notice
This document is a revision of the Automotive SPICE process assessment model 2.5 and the
process reference model 4.5, which has been developed under the Automotive SPICE initiative by
consensus of the car manufacturers within the Automotive Special Interest Group (SIG), a joint
special interest group of Automotive OEM, the Procurement Forum and the SPICE User Group.
It has been revised by the Working Group 13 of the Quality Management Center (QMC) in the
German Association of the Automotive Industry with the representation of members of the
Automotive Special Interest Group, and with the agreement of the SPICE User Group. This
agreement is based on a validation of the Automotive SPICE 3.0 version regarding any ISO copyright
infringement and the statements given from VDA QMC to the SPICE User Group regarding the
current and future development of Automotive SPICE.
This document reproduces relevant material from:
• ISO/IEC 33020:2015
Information technology -- Process assessment -- Process measurement framework for
assessment of process capability
ISO/IEC 33020:2015 provides the following copyright release statement:
‘Users of this International Standard may reproduce subclauses 5.2, 5.3, 5.4 and 5.6 as part of any
process assessment model or maturity model so that it can be used for its intended purpose.’
• ISO/IEC 15504-5:2006
Information Technology – Process assessment – Part 5: An exemplar Process Assessment
Model
ISO/IEC 15504-5:2006 provides the following copyright release statement:
‘Users of this part of ISO/IEC 15504 may freely reproduce the detailed descriptions contained in the
exemplar assessment model as part of any tool or other material to support the performance of
process assessments, so that it can be used for its intended purpose.’
Relevant material from one of the mentioned standards is incorporated under the copyright release
notice.
Acknowledgement
The VDA, the VDA QMC and the Working Group 13 explicitly acknowledge the high quality work
carried out by the members of the Automotive Special Interest Group. We would like to thank all
involved people, who have contributed to the development and publication of Automotive SPICE
®
.
© VDA Quality Management Center
3
Derivative works
You may not alter, transform, or build upon this work without the prior consent of both the SPICE
User Group and the VDA Quality Management Center. Such consent may be given provided ISO
copyright is not infringed.
The detailed descriptions contained in this document may be incorporated as part of any tool or other
material to support the performance of process assessments, so that this process assessment model
can be used for its intended purpose, provided that any such material is not offered for sale.
All distribution of derivative works shall be made at no cost to the recipient.
Distribution
The Automotive SPICE
®
process assessment model may only be obtained by download from the
www.automotivespice.com web site.
It is not permitted for the recipient to further distribute the document.
Change requests
Any problems or change requests should be reported through the defined mechanism at the
www.automotivespice.com web site.
Trademark
Automotive SPICE
®
is a registered trademark of the Verband der Automobilindustrie e.V. (VDA)
For further information about Automotive SPICE
®
visit www.automotivespice.com.
© VDA Quality Management Center
4
Document history
Version
Date
By
Notes
2.0
2005-05-04
AutoSIG / SUG
DRAFT RELEASE, pending final editorial review
2.1
2005-06-24
AutoSIG / SUG
Editorial review comments implemented
Updated to reflect changes in FDIS 15504-5
2.2
2005-08-21
AutoSIG / SUG
Final checks implemented: FORMAL RELEASE
2.3
2007-05-05
AutoSIG / SUG
Revision following CCB: FORMAL RELEASE
2.4
2008-08-01
AutoSIG / SUG
Revision following CCB: FORMAL RELEASE
2.5
2010-05-10
AutoSIG / SUG
Revision following CCB: FORMAL RELEASE
3.0
2015-07-16
VDA QMC WG13
Changes: See release notes
3.1
2017-11-01
VDA QMC WG13
Changes: See www.automotivespice.com
Release notes
Version 3.0 of the process assessment model incorporates the following major changes:
Chapter 1
Editorial adaption to ISO/IEC 330xx series, Notes regarding combined PRM/PAM in
this document
Chapter 2
Adaption to ISO/IEC 330xx series
Chapter 3
Text optimized for better understanding and adapted to ISO/IEC 330xx series.
Chapter 4
Renaming ENG to SYS/SWE, Structure of old ENG Processes changed, Rework of
AS 4.5 process reference model and AS 2.5 process performance indicators
focusing on a set of highly significant processes assessed within the automotive
industry (VDA Scope).
Chapter 5
Adaption based on AS 2.5 to the measurement framework of ISO/IEC 33020
Annex A
Conformity statement adapted to ISO/IEC 33004
Annex B
Modifications on work product characteristics according to the changes in chapter 4.
Annex C
Update to recent standards. Introduction of specific terms used in AS 3.0
Annex D
Added the major concepts used for AS 3.0, incorporated Annex E of AS 2.5
Annex E
Updated references to other standards
Version 3.1 of the process assessment model incorporates minor changes. Please refer to
www.automotivespice.com for a detailed change log.
© VDA Quality Management Center
5
Table of contents
Copyright notice .............................................................................................................................. 2
Acknowledgement ........................................................................................................................... 2
Derivative works.............................................................................................................................. 3
Distribution ...................................................................................................................................... 3
Change requests............................................................................................................................. 3
Trademark ...................................................................................................................................... 3
Document history ............................................................................................................................ 4
Release notes ................................................................................................................................. 4
Table of contents ............................................................................................................................ 5
List of Figures ................................................................................................................................. 7
List of Tables .................................................................................................................................. 7
1. Introduction .............................................................................................................................. 8
1.1. Scope .............................................................................................................................. 8
1.2. Terminology ..................................................................................................................... 9
1.3. Abbreviations ................................................................................................................... 9
2. Statement of compliance.......................................................................................................... 9
3. Process capability determination ............................................................................................ 11
3.1. Process reference model ............................................................................................... 12
3.1.1. Primary life cycle processes category .................................................................... 13
3.1.2. Supporting life cycle processes category ............................................................... 14
3.1.3. Organizational life cycle processes category ......................................................... 14
3.2. Measurement framework ............................................................................................... 15
3.2.1. Process capability levels and process attributes .................................................... 15
3.2.2. Process attribute rating .......................................................................................... 16
3.2.3. Process capability level model ............................................................................... 20
3.3. Process assessment model ........................................................................................... 21
3.3.1. Process performance indicators ............................................................................. 21
3.3.2. Process capability indicators .................................................................................. 22
3.3.3. Understanding the level of abstraction of a PAM .................................................... 22
4. Process reference model and performance indicators (Level 1) ............................................. 24
4.1. Acquisition process group (ACQ) ................................................................................... 25
4.1.1. ACQ.3 Contract Agreement ................................................................................... 25
4.1.2. ACQ.4 Supplier Monitoring .................................................................................... 26
4.1.3. ACQ.11 Technical Requirements ........................................................................... 27
4.1.4. ACQ.12 Legal and Administrative Requirements ................................................... 28
4.1.5. ACQ.13 Project Requirements ............................................................................... 30
4.1.6. ACQ.14 Request for Proposals .............................................................................. 32
4.1.7. ACQ.15 Supplier Qualification ............................................................................... 34
4.2. Supply process group (SPL) .......................................................................................... 35
4.2.1. SPL.1 Supplier Tendering ...................................................................................... 35
4.2.2. SPL.2 Product Release .......................................................................................... 36
4.3. System engineering process group (SYS) ..................................................................... 38
4.3.1. SYS.1 Requirements Elicitation ............................................................................. 38
4.3.2. SYS.2 System Requirements Analysis................................................................... 39
4.3.3. SYS.3 System Architectural Design ....................................................................... 41
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