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WhatsUpGoldv14使用说明书

WhatsUpGoldv14使用说明书,详细描述Whatsup的各项功能和配置方法
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WhatsUp Gold User Manual
Page‐1
User Manual
V14.3

WhatsUp Gold User Manual
Page‐2
Index
WhatsUp Gold Overview.........................................................................................13
Welcome to Ipswitch WhatsUp Gold v14.3.....................................................13
Discovery and Mapping....................................................................................13
Polling/Listening..............................................................................................14
Actions/Alerts...................................................................................................14
Reporting and Workspaces...............................................................................14
WhatsUp Gold Interfaces.................................................................................16
WhatsUp Gold editions....................................................................................16
New in Ipswitch WhatsUp Gold v14.3.............................................................19
Sending feedback..............................................................................................19
Finding more information and updates.............................................................19
Installing and Configuring WhatsUp Gold...............................................................20
System requirements........................................................................................20
Installing WhatsUp Gold..................................................................................20
Using IIS for the WhatsUp Gold web server....................................................21
Getting Acquainted with WhatsUp Gold..................................................................21
Using the WhatsUp Gold Console....................................................................21
About the console.....................................................................................22
About the Task Tray and Desktop Actions icons.....................................23
WhatsUp Gold Icons................................................................................23
Using the WhatsUp Gold console menus.................................................24
About the Device View............................................................................30
About the Map View................................................................................32
Using the WhatsUp Gold Web Interface..........................................................34
Accessing the web interface.....................................................................34
About the WhatsUp Gold web interface...................................................34
Using WhatsUp Gold Mobile Access...............................................................43
About WhatsUp Gold Mobile Access......................................................43
Managing WhatsUp Gold Mobile Access................................................44
Accessing WhatsUp Gold from a mobile device......................................44
Mobile/Start Login...................................................................................45
Navigating and using the WhatsUp Gold Mobile Access home screen...48

WhatsUp Gold User Manual
Page‐3
奌子,http://hi.baidu.com/dotbox/home
Discovering Network Data.......................................................................................55
Discovering network devices............................................................................55
Preparing devices for discovery................................................................56
Preparing WhatsUp Gold for discovery....................................................56
Configuring credentials............................................................................56
Creating action policies............................................................................57
Configuring and running discovery..........................................................58
Configuring Scheduled Discovery............................................................65
Adding a single device manually..............................................................66
Using Device Roles..........................................................................................66
Configuring device role settings...............................................................67
Configuring device role identification settings.........................................68
Using the percent variables in the Discovery Console.............................68
Managing device roles..............................................................................71
Using Administrative Features.................................................................................73
Managing Users................................................................................................73
About user accounts..................................................................................73
Default user accounts................................................................................73
Additional user accounts..........................................................................74
About user rights......................................................................................74
About Remote User Rights.......................................................................77
About device group access rights.............................................................77
Types of device group access rights.........................................................77
Using the Program Options..............................................................................82
Enabling the polling engine......................................................................83
Enabling actions.......................................................................................83
Enabling performance monitors...............................................................84
Enabling FIPS 140-2 mode......................................................................84
Enabling WhatsVirtual event collection...................................................85
Stopping and starting the internal web server...........................................85
Changing the date and time format...........................................................87
Changing how long report data is stored..................................................87
Changing the device state colors or icons.................................................88
Changing clock/regional preferences.......................................................89
Using the WhatsUp Services Controller...........................................................90
Managing Services using the WhatsUp Services Controller....................90

WhatsUp Gold User Manual
Page‐4
奌子,http://hi.baidu.com/dotbox/home
Managing Devices....................................................................................................92
Viewing network devices and data...................................................................92
Device and Map Views.....................................................................................92
Workspace views and reports...........................................................................92
Full reports.......................................................................................................93
Device overview...............................................................................................93
Device Services................................................................................................93
About the Device View....................................................................................94
Using Credentials.............................................................................................94
Learning about the Device Properties...............................................................96
About General Device Properties.............................................................96
About Device Property Performance Monitors........................................96
About Device Property Active Monitors..................................................97
About Device Property Passive Monitors.................................................99
About Device Property Actions................................................................99
About Device Property Credentials........................................................101
Credentials..............................................................................................103
About Device Property Polling...............................................................103
About Device Property Notes.................................................................103
About Device Property Menus...............................................................105
About Device Property Custom Links....................................................107
About Device Property Attributes..........................................................107
About the DeviceIdentifier attribute.......................................................109
About Device Property Tasks.................................................................110
Adding a new device......................................................................................110
Adding additional network interfaces to a device..................................111
Adding attributes to a device..................................................................113
Adding notes to a device........................................................................114
Changing a device IP address.................................................................116
Changing a device name.........................................................................116
Changing Device Types.........................................................................117
Cloning a device.............................................................................................117
Methods to clone a device..............................................................................117
Cloning a device from the right-click menu...........................................118
Cloning a device using drag-n-drop.......................................................118
Changing the cloned Device Properties..................................................119

WhatsUp Gold User Manual
Page‐5
奌子,http://hi.baidu.com/dotbox/home
Using Device Groups.....................................................................................119
About device groups...............................................................................119
Device group types.................................................................................120
Device group icons.................................................................................120
Device group maps.................................................................................120
Device group reports..............................................................................121
Device Group Access Rights..................................................................121
About Dynamic Groups..........................................................................122
Building Dynamic Groups......................................................................130
Validating your filter code......................................................................131
Converting your filter code.....................................................................131
About Polling.................................................................................................132
Polling overview.....................................................................................132
Dependencies overview..........................................................................135
Reading dependencies............................................................................136
IPX support.............................................................................................141
Using Acknowledgements..............................................................................142
Acknowledging a State Change..............................................................142
Using Maps....................................................................................................143
Using the Map View...............................................................................143
Organizing devices.................................................................................144
Adding annotations to a map..................................................................146
Using link lines.......................................................................................150
Using attached lines................................................................................152
Using device types..................................................................................153
Using grid properties..............................................................................153
Grouping objects....................................................................................154
Locking the position of map objects.......................................................155
Creating custom context Menus.....................................................................155
Editing multiple devices with the Bulk Field Change feature........................157
Performing a device search using Find Device..............................................159
Group Access and User rights for Find Device......................................159
Monitoring Devices................................................................................................160
Using Active Monitors...................................................................................160
Active monitors overview......................................................................161
About the Active Monitor Library..........................................................161
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