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Supplier Technical Assistance (STA) Page 1 of 15 June 2013
The information contained herein is FORD PROPRIETARY as defined in Ford's Global Information Standard II. Reproduction of this document,
disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly prohibited
Ford Motor Company
Customer-Specific Requirements
For use with PPAP 4.0
Scope
The US English language version of this document is the official version.
Any translations of this document shall:
•
••
• be for reference only,
•
••
• reference the English version as the official language,
•
••
• include Ford Motor Company in the copyright statement.
Copies of this document are available from Ford Motor Company at
https://web.qpr.ford.com/sta/Phased_PPAP.html through the Ford Supplier Portal and International Automotive
Oversight Board at www.iatfglobaloversight.org .
PPAP 4.0 is applicable to organizations supplying all regions within Ford Motor Company and Joint Ventures.
Wherever the term "Ford" is used throughout this document, it refers to "Ford Motor Company" and its Joint
Ventures.
References
Note: unless otherwise noted, all references listed throughout these Ford Specific Requirements refer to the
latest edition.
References available through Automotive Industry Action Group, AIAG
http://www.aiag.org/
• APQP forms disk
• CQI-9 "Special Process: Heat Treat System Assessment",
• CQI-19 AIAG Sub-tier Supplier Management Process Guideline,
• International Automotive Task Force ISO/TS 16949, Quality Management Systems - - Particular
Requirements for the Application of ISO 9001 for automotive production and relevant service part
organizations
• Chrysler, Ford Motor Company, General Motors Corp. Advanced Product Quality Planning
reference manual
• Chrysler, Ford Motor Company, General Motors Corp. Measurement Systems Analysis reference
manual
• DaimlerChrysler, Ford Motor Company General Motors Corp. Production Part Approval Process
(PPAP).
• Chrysler, Ford Motor Company, General Motors Corp. Statistical Process Control (SPC) reference
manual.

Supplier Technical Assistance (STA) Page 2 of 15 June 2013
The information contained herein is FORD PROPRIETARY as defined in Ford's Global Information Standard II. Reproduction of this document,
disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly prohibited
The latest copies of ISO/TS 16949, CQI, PPAP, SPC, MSA and other related manuals are available from
AIAG at 01-248-358-3003 and http://www.aiag.org/, and may be available through Adare LTD (UK) at
+44 1926 818 119 and http://www.adareinternational.com/qs.
References available through Ford
• Ford Engineering CAD and Drafting Standards (FECDS)
https://team.extsp.ford.com/sites/C3PNGMethods/C3PNGMethods.html.
• Ford Specific CQI-9 Requirements
https://web.qpr.ford.com/sta/CQI-9_Ford_Specific_requirements.xls
• Ford Motor Company FMEA Handbook, are available on FSP Library Services (subsection FMEA)
through https://us.library.covisint.com/LibraryServices/secured?cmd=MY_DOCUMENTS&action=docdetails&nodeID=2112
• Phased PPAP Handbook, available through https://web.qpr.ford.com/sta/Phased_PPAP.html
• Special Process Assessments and Requirements
https://web.qpr.ford.com/sta/Ford_GTS.html
• Ford Customer Specifics to ISO/TS 16949 available through Ford Supplier Portal
https://web.qpr.ford.com/sta/FordspecTS.pdf
References available through other groups such as International Standards
Organization (ISO)
• ISO/IEC 17025 General Requirements for the Competence of Calibration and Testing Laboratories,
available through ISO http://www.iso.ch/iso/en/ISOOnline.frontpage (search for "17025" in the
standards search).
Some hypertext links within this document may only be accessible on FSP (Ford Supplier Portal) by
organizations shipping directly to Ford Motor Company (typically Tier 1). Lower tier organizations
pursuing ISO/TS 16949 registration may need to gain access to FSP (Ford Supplier Portal) through a
Tier 1.
Ford-Specific PPAP 4.0 Requirements
1 Applicability (PPAP section "Introduction")
For software separate from the hardware – e.g., control module software, not all PPAP clauses apply. PPAP for
software guidance is available on https://web.qpr.ford.com/sta/Phased_PPAP.html through the Ford Supplier
Portal.
The "authorized customer representative" is the Supplier Technical Assistance (STA) site engineer (for both
Vehicle and Powertrain) assigned to the organization site. STA engineers are identified in SIM (Supplier
Improvement Metrics) on the Ford Supplier Portal for each organization manufacturing site. Internal suppliers
to Ford Assembly Plants (e.g., Powertrain and Stamping Business Unit facilities) should contact their
responsible approval activity.

Supplier Technical Assistance (STA) Page 3 of 15 June 2013
The information contained herein is FORD PROPRIETARY as defined in Ford's Global Information Standard II. Reproduction of this document,
disclosure of the information, and use for any purpose other than the conduct of business with Ford is expressly prohibited
In alignment with PPAP 4.0, an "organization" is the manufacturing site of external suppliers manufacturing
production or service parts and products for Ford Motor Company. The sub-tier supplier is the manufacturing
facility contracted by the organization to ship product to the organization in support of a Ford Motor Company
contract. Special situations may apply where the organization is directed by Ford to contract a particular sub-
tier supplier. Please contact the Ford buyer to understand the organization responsibilities where sub-tier
suppliers are directed by Ford.
In this document, the terms "organization" and “tier 1 supplier" are interchangeable, both representing the tier 1
site manufacturing production or service parts for Ford Motor Company.
2 Submission of PPAP (PPAP section 1.1)
The organization shall submit PPAP per Ford's Phased PPAP, available at
https://web.qpr.ford.com/sta/Phased_PPAP.html, through the Ford Supplier Portal.
3 Design Record (PPAP – section 2.2.1)
For a Design Record to be acceptable, the following conditions must exist:
• Records shall be released and authorized for production and/or service use in the appropriate Ford design
system (i.e., Production Authority level in WERS – Worldwide Engineering Release System, Teamcenter).
• Supporting product data (as mastered) shall comply with the Ford Engineering CAD and Drafting
Standards (FECDS) available via the Ford Supplier Portal
https://team.extsp.ford.com/sites/C3PNGMethods/C3PNGMethods.html
• Design records shall be authored within corporate data repositories (i.e. WERS, Teamcenter, FordDoc) as
required by Ford Product Development Engineering, and records shall fully align (i.e.
WERS/CAD/drawing/Ford Purchase Order)
• As part of the design record and where specified by Ford PD, organizations that supply electrical
components shall include current Device Transmittal information as defined by the Ford Device
Transmittals Engineering Standard (via the Ford Design and Release Engineer).
When reviewing Design Record requirements, the drawing notes are also to be reviewed by the organization
and evidence of conformance provided.
Service parts requirements
Packaged Service Parts
Packaging: All organizations supplying service parts to North America shall comply with FCSD (Ford
Customer Service Division) Packaging and Shipping requirements. The Packaging and Shipping Guidelines
can be accessed at: http://web.pkginfo.ford.com through the Ford Supplier Portal. All other regions shall
comply with local requirements; contact your regional FCSD STA engineer for details.
Rust: All organizations supplying service parts to North America shall comply with FCSD (Ford Customer
Service Division) rust policy. The Packaging and Shipping Guidelines can be accessed at:
http://web.pkginfo.ford.com through the Ford Supplier Portal. Organizations supplying FCSD Asia Pacific,
FCSD Europe and FCSD South America shall comply with local requirements, contact your regional FCSD
STA engineer for details.
Service Kits with Packaged Chemical Components: FCSD (Ford Customer Service Division) Package
Material Specification L1794 (Labeling Instructions for Kits with Chemical/Regulated Components) will be
specified on the individual service kit’s packaging specification. The L1794 requires the chemical component
tier 1 supplier and/or FCSD Contract Packager to develop the appropriate warning label for these products. The
FIR # (FIR #: "Ford Internal Reference Number" also known as Toxicology Number) must be included on the
tier 1 supplier developed warning label for the packaged chemical components, e.g. greases, lubricants,
adhesives, solvents, butyl tape, etc. The L1794 label Package Material Specification can be found at:
http://web.pkginfo.ford.com/specs/specspdf/specs06/l1794.pdf through the Ford Supplier Portal.
Dry Friction Materials: A unique FCSD developed toxicology label or a generic toxicology label will be
specified on individual dry friction service part’s packaging specifications. The generic label for brake and
clutch parts will be L1853. The Package Material Specification for L1853 can be found at
https://web.pkginfo.ford.com/specs/specspdf/specs06/l1853.pdf through the Ford Supplier Portal. Uniquely
developed toxicology labels will have their own label number specified on the parts packaging specification.
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