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xvi IBM zEnterprise System Technical Guide
support of large and small System z customers. His areas of expertise include Parallel
Sysplex®, z/OS® and System z.
Mike Ebbers is a Consulting IT Specialist and Project Leader at the International Technical
Support Organization, Poughkeepsie Center. He has worked with IBM mainframe hardware
and software products since 1974 in the field, in education, and in the ITSO.
Parwez Hamid is an Executive IT Consultant working for IBM's Server and Technology
Group. During the past 37 years he has worked in various IT roles within IBM. Since 1988 he
has worked with a large number of IBM's mainframe customers and spent much of his time
introducing new technology. Currently, he provides pre-sales technical support for IBM’s
System z product portfolio and is the lead System z technical specialist for UK and Ireland.
Parwez co-authors a number of ITSO Redbooks and prepares technical material for the
world-wide announcement of System z Servers. Parwez works closely with System z product
development in Poughkeepsie and provides input and feedback for 'future' product plans.
Additionally, Parwez is a member of IBM's IT Specialist profession certification board in the
UK and is also a Technical Staff member of the IBM's UK Technical Council which is made of
senior technical specialist representing all of IBM's Client, Consulting, Services and Product
groups. Parwez teaches and presents at numerous IBM user group and IBM internal
conferences.
Nobuhiro Hinuma is an IT Specialist at STG Systems Technical Sales in Japan. He has 15
years of experience in the System z technical sales support field including Parallel Sysplex
customer support in Japan and AP countries and z/OS Early Support Program. He is a
member of zChamipons team since 2006. His areas of expertise include Parallel Sysplex,
z/OS and System z.
Ragnar Kleven is a Client IT Architect in Norway, supporting Finance Services Sector and
Public Sector customers. He has 35 years of experience in IT which of 8 are with IBM, and
has been working with mainframes in many different roles. He holds a Bachelor degree in
Engineering. The areas of expertise include System z, z/OS and z/OS middleware software
stack and transactional banking solutions in general.
Jeff McDonough is an IT Architect in the USA. He holds a degree in Computing Analysis
from Missouri Southern State College, and has 33 years experience in IT. He has experience
in the manufacturing, transportation, and retail industries. He has specialized in z/OS and
parallel sysplex environments for 17 years and has previously written about Parallel Sysplex
using InfiniBand, Server Time Protocol, and other z/OS topics
Fernando Nogal is an IBM Certified Consulting IT Specialist working as an STG Technical
Consultant for the Spain, Portugal, Greece, and Israel IMT. He specializes in on-demand
infrastructures and architectures. In his 28 years with IBM, he has held a variety of technical
positions, mainly providing support for mainframe customers. Previously, he was on
assignment to the Europe Middle East and Africa (EMEA) zSeries® Technical Support group,
working full time on complex solutions for e-business on zSeries. His job included, and still
does, presenting and consulting in architectures and infrastructures, and providing strategic
guidance to System z customers regarding the establishment and enablement of e-business
technologies on System z, including the z/OS, z/VM, and Linux environments. He is a
zChampion and a core member of the System z Business Leaders Council. An accomplished
writer, he has authored and co-authored over 20 Redbooks and several technical papers.
Other activities include chairing a Virtual Team from IBM interested in e-business on
System z, and serving as a University Ambassador. He travels extensively on direct customer
engagements and as a speaker at IBM and customer events, and trade shows.
Vicente Ranieri is an Executive IT Specialist at STG Advanced Technical Support (ATS)
team supporting System z in Latin America. He has more than 30 years of experience