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HP LaserJet M436系列维修手册:英文版技术指南
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更新于2024-07-15
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本篇文档是惠普 LaserJet MFP M436n 和 M436nda 的英文维修手册,针对这两款多功能激光打印机设计。该手册的主要内容包括了服务手册、技术规格、故障代码解释以及版权和使用许可声明。以下是从文档中提炼出的关键知识点:
1. **服务手册**:手册提供了详细的维修指南和技术支持,涵盖了打印机的维护、安装、故障排除和部件更换等内容,对于专业技术人员在日常维护或遇到问题时查阅非常实用。
2. **型号识别**:LaserJet MFPM436n 和 M436nda 是特定的型号,它们可能是黑白激光多功能一体机,集成了打印、复印、扫描和传真功能。
3. **官方资源**:用户可以通过 www.hp.com/support/ljM436MFP 查找更多关于这两款打印机的最新软件更新、驱动程序和在线支持。
4. **版权与许可**:所有内容受 2016 年 Hewlett-Packard Development Company, L.P. 版权保护,未经书面许可,不得复制、改编或翻译,除非符合版权法规定。此外,手册中的信息可能会随时更新,不构成额外保修,HP 对其中的技术或编辑错误和遗漏概不负责。
5. **保修政策**:保修详情应在随产品提供的明确保修声明中查找,维修手册强调仅此手册中的保修声明有效,不能视为额外的保修承诺。
6. **商标引用**:手册中提及的 Adobe、Acrobat、PostScript 是 Adobe Systems Incorporated 的注册商标,而 Microsoft、Windows、Windows XP 和 Windows Vista 是 Microsoft Corporation 的美国注册商标。此外,ENERGYSTAR 和 ENERGYSTAR 标志也是美国注册商标。
7. **指南公约**:文档中使用了提示(TIP)和注意事项(NOTE)两种标记,分别提供有用的技巧和重要的信息,帮助用户理解和操作打印机。
通过阅读这份维修手册,技术人员可以了解如何正确地诊断和解决惠普 M436n 和 M436nda 打印机的各种问题,同时理解相关法律和使用限制,确保操作符合规范。在实际操作过程中,务必遵守版权规定,并根据最新的保修信息进行维护。
Remove: Main drive motor .............................................................................................................. 171
Removal: Exit motor (MFP M436nda only) ........................................................................................................ 173
Introduction ..................................................................................................................................... 173
Overview ....................................................................................................................... 173
Before performing service ............................................................................................ 173
Required tools ............................................................................................................... 173
After performing service .............................................................................................. 173
Post service test ........................................................................................................... 173
Remove: Exit motor (MFP M436nda only) ...................................................................................... 173
Removal: Fuser motor ....................................................................................................................................... 175
Introduction ..................................................................................................................................... 175
Overview ....................................................................................................................... 175
Before performing service ............................................................................................ 175
Required tools ............................................................................................................... 175
After performing service .............................................................................................. 175
Post service test ........................................................................................................... 175
Remove: Fuser motor ...................................................................................................................... 175
Removal: Paper empty registration MP sensor ................................................................................................ 177
Introduction ..................................................................................................................................... 177
Overview ....................................................................................................................... 177
Before performing service ............................................................................................ 177
Required tools ............................................................................................................... 177
After performing service .............................................................................................. 177
Post service test ........................................................................................................... 177
Remove: Paper empty registration MP sensor ............................................................................... 177
Removal: MP clutch ........................................................................................................................................... 181
Introduction ..................................................................................................................................... 181
Overview ....................................................................................................................... 181
Before performing service ............................................................................................ 181
Required tools ............................................................................................................... 181
After performing service .............................................................................................. 181
Post service test ........................................................................................................... 181
Remove: MP clutch .......................................................................................................................... 181
Removal: Registration clutch ............................................................................................................................ 183
Introduction ..................................................................................................................................... 183
Overview ....................................................................................................................... 183
Before performing service ............................................................................................ 183
Required tools ............................................................................................................... 183
After performing service .............................................................................................. 183
Post service test ........................................................................................................... 183
Remove: Registration clutch ........................................................................................................... 183
xiv ENWW
Removal: Fuser fan ............................................................................................................................................ 186
Introduction ..................................................................................................................................... 186
Overview ....................................................................................................................... 186
Before performing service ............................................................................................ 186
Required tools ............................................................................................................... 186
After performing service .............................................................................................. 186
Post service test ........................................................................................................... 186
Remove: Fuser fan .......................................................................................................................... 186
Removal: HVPS board ........................................................................................................................................ 188
Introduction ..................................................................................................................................... 188
Overview ....................................................................................................................... 188
Before performing service ............................................................................................ 188
Required tools ............................................................................................................... 188
After performing service .............................................................................................. 188
Post service test ........................................................................................................... 188
Remove: HVPS board ....................................................................................................................... 188
Removal: Temperature humidity sensor ........................................................................................................... 190
Introduction ..................................................................................................................................... 190
Overview ....................................................................................................................... 190
Before performing service ............................................................................................ 190
Required tools ............................................................................................................... 190
After performing service .............................................................................................. 190
Post service test ........................................................................................................... 190
Remove: Temperature humidity sensor ......................................................................................... 190
Removal: Developer unit ................................................................................................................................... 193
Introduction ..................................................................................................................................... 193
Overview ....................................................................................................................... 193
Before performing service ............................................................................................ 193
Required tools ............................................................................................................... 193
After performing service .............................................................................................. 193
Post service test ........................................................................................................... 193
Remove: Developer unit .................................................................................................................. 193
Removal: SCF (optional Tray 3) ......................................................................................................................... 203
Introduction ..................................................................................................................................... 203
Overview ....................................................................................................................... 203
Before performing service ............................................................................................ 203
Required tools ............................................................................................................... 203
After performing service .............................................................................................. 203
Post service test ........................................................................................................... 203
Remove: SCF board ......................................................................................................................... 204
Remove: SCF drive unit ................................................................................................................... 205
ENWW xv
Remove: SCF feed roller .................................................................................................................. 207
4 Troubleshooting ........................................................................................................................................ 209
Control panel ..................................................................................................................................................... 210
Understanding the status LED .......................................................................................................................... 211
Clearing jams ..................................................................................................................................................... 213
Tray 2 ............................................................................................................................................... 213
In optional Tray 3 ............................................................................................................................ 215
In Multi-purpose Tray 1 ................................................................................................................... 218
Inside the printer ............................................................................................................................. 219
In the exit area ................................................................................................................................ 221
In the duplex unit area .................................................................................................................... 223
Clearing original document jams .................................................................................................... 225
Original paper jam in front of scanner ......................................................................... 225
Original paper jam inside of scanner ............................................................................ 227
Original paper jam in exit area of scanner ................................................................... 230
Original paper jam in scanner duplex path .................................................................. 232
Firmware upgrades ............................................................................................................................................ 234
Determine the installed revision of rmware ................................................................................. 235
Perform a rmware upgrade .......................................................................................................... 236
HP Embedded Web Server ............................................................................................ 236
USB Firmware Upgrade ................................................................................................. 236
Tech Mode .......................................................................................................................................................... 237
Overview .......................................................................................................................................... 237
Entering Tech mode ........................................................................................................................ 237
Tech mode menu ............................................................................................................................. 237
Tech Mode Menu description ........................................................................................................... 239
Control Panel Error Messages ........................................................................................................................... 248
11-2T11, Paper mismatch Tray 2 Load [A4] [Plain] Continue ⊙ Cancel X ..................................... 248
11-2T21, Paper mismatch Tray 3 Load [A4] [Plain] Continue ⊙ Cancel X ..................................... 248
11-2T61, Paper mismatch Tray 1Load [A4] [Plain] Continue ⊙ Cancel X ...................................... 248
A1-1110, Error: #A1-1110 / Motor Failure: #A1-1110. Turn o then on. Call for service if the
problem persists ............................................................................................................................. 248
A1–5513, Error: #A1–5513 / Motor Failure: #A1-1110. Turn o then on. Call for service if the
problem persists ............................................................................................................................. 249
A2-1210, Error: #A2-1210 / Fan Failure: #A2-1210. Turn o then on. Call for service if the
problem persists ............................................................................................................................. 250
A2-2110, Error: #A2-2110 / Fan Failure: #A2-2110. Turn o then on. Call for service if the
problem persists ............................................................................................................................. 251
A3-3311, A3-3312, A3-3320, A3-3411, A3-3412 Sensor errors .................................................. 251
C1-1110, C1-111A Toner errors ...................................................................................................... 253
xvi ENWW
C1-1140, C1-1160, C1-1170 Toner errors ...................................................................................... 254
C1-1313, C1-1314 Errors ................................................................................................................ 254
C1-1411 Toner Not Installed / Toner cartridge is not installed. Install it ....................................... 256
C1-1512, Toner Not Compatible / Toner cartridge is not compatible. Check guide ....................... 257
C1-1711, C1-1712 Errors ................................................................................................................ 257
C3-1110, Prepare IMG. Unit / Prepare new imaging unit ............................................................... 258
C3-1140, C3-1150, C3-1170 Imaging unit errors .......................................................................... 259
C3-1312, C3-1411, C3-1414 Imaging unit errors .......................................................................... 259
C3-1512, IMG. Not compatible / Imaging unit is not compatible. Check guide .............................. 260
C3-1711, C3-1712 Imaging unit errors .......................................................................................... 261
C9-2110, C9-2120, Prepare TR. Roller / Prepare with new transfer roller .................................... 261
C9-2220, Error: #C9-2220 / TR Failure: #C9-2220. Install TR roller again .................................... 262
H1-1210, Paper jam in tray 2 .......................................................................................................... 264
H1-1220 Tray 2 door is open. Close it ............................................................................................ 264
H1-1230, Error: #H1-1230 / Input System Failure: #H1-1230. Check tray 2 connection ............. 265
H1-1252, H1-1254, Paper empty in tray 2 / Paper is empty in tray 2. Load paper ....................... 265
M1-1110, Paper jam in tray 1 ......................................................................................................... 265
M1-1610, Paper jam in MP tray ...................................................................................................... 266
M1-5112, M1-5113, Paper empty in tray 1 / Paper is empty in tray 1. Load paper ...................... 268
M1-5120, All Trays Empty / Paper is empty in all trays. Load paper ............................................. 269
M1-5610, Paper Normal in MP ........................................................................................................ 269
M1-5612, Paper empty in MP / Paper is empty in MP tray. Load paper ........................................ 269
M2-1110, M2-2210 Jam inside errors ............................................................................................ 270
M3-1110, Jam in exit area .............................................................................................................. 272
S2-331D, Waiting for low temp / Waiting delay time for lower xing temperature… ................... 273
S2-3321, Supplying Toner / Supplying and mixing toner to developer unit. Please wait… .......... 273
S2-3421, Calibrating density / Calibrating image density. Please wait… ...................................... 273
S2-4210, Front door is open. Close it ............................................................................................. 274
S2-4410, Right door is open. Close it ............................................................................................. 274
S3-3122, Scanner Locked / Scanner is locked. Press Stop button ................................................. 274
S6-3123, IP Conict / This IP address conicts with that of other system ................................... 275
U1-2132, U1-2315, U1-2320, U1-2330, U1-2334, U1-2340, U1-234H Fuser unit failure
errors ............................................................................................................................................... 275
U2-1111, U2-1112, U2-1113, U2-1114 LSU failure errors ............................................................ 276
U3-3211, U3-3213, U3-3214, U3-3311, U3-3313, U3-3314 Original paper jam / Original
paper jam inside of scanner. Remove jam ...................................................................................... 277
U3-3411, U3-3413, U3-3414 Original paper jam / Original paper jam inside of scanner.
Remove jam ..................................................................................................................................... 279
U3-3511, U3-3513, U3-3514 Original paper jam / Original paper jam inside of scanner.
Remove jam ..................................................................................................................................... 280
U3-3711, U3-3713, U3-3714 Original paper jam / Original paper jam inside of scanner.
Remove jam ..................................................................................................................................... 281
ENWW xvii
U3-4210 Scanner door open / Top door of scanner is open. Close the door ................................. 282
Printing quality problems .................................................................................................................................. 284
Adjusting the document feeder skew ............................................................................................................... 289
Other errors ....................................................................................................................................................... 291
System diagram ................................................................................................................................................. 292
Glossary ....................................................................................................................................................... 295
Index ........................................................................................................................................................... 303
xviii ENWW
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