Genesys Certification Study Guide
Genesys Certified Professional 8
System Consultant, Genesys SIP Server
(GCP8 - CSIP)
GCP8 - CSIP 1 of 9 Last updated 6 May 11
Exam Code GCP8-CSIP (Prometric code: GE0_807)
Product Supported: This exam supports Genesys SIP Server software version 8.04. Candidates
using an earlier version of SIP Server are advised to contact their local Genesys
Training Center before registering for this exam.
Type of Exam Written, multiple-choice, true/false, questions
Length 100 questions
Passing Score 70%
Exam Language English-only
Timing 150 minutes (or 2 hours 30 mins) for candidates in English-speaking countries to
complete the exam questions. Candidates in non English-speaking countries are
provided with 180 minutes or 3:00 hrs.
(English-speaking countries include: North America, UK, Ireland, Australia and
New Zealand. Candidates in all other countries are automatically provided with
the additional 30 minutes to complete the exam questions.)
Prior to starting the exam questions, you are also provided with an additional 15
minutes to complete the Candidate Agreement and another 15 minutes, if
needed, to complete a pre-exam tutorial. (This time is separate from the time
allocated for the exam questions.)
Candidates who require any special accommodation can request 30 additional
minutes to take their exam, but they must make the request before completing
their exam registration. This also applies to non-native English speakers who
register for exams in English-speaking countries. Please contact the Prometric
Special Accommodations department with your request:
specialconditions@thomson.com
or call: +1-800-967-1139.
Exam Location Prometric Testing Centers worldwide
Exam Price Check with Genesys before registration for current price information. Prices
may vary depending on country where exam will be delivered.
Exam Discounts You may be eligible to receive an exam discount on your exam fees if you have
completed any of the recommended preparatory training courses, if your
company has prepaid your exam fees or if your company qualifies for exam
discounts.
Please contact a Genesys University representative before you complete your
registration to find out if you are eligible for an exam discount.
Exam Registration Exam candidates must first contact their local Genesys Training Center before
registering for an exam. The Genesys Training Center will collect your exam fees
and give you a certification voucher code to use when registering for your exam
on the Prometric web site:
www.prometric.com
You will be asked to log-in or complete a profile for a New User. You may select
a date, time and location for your exam. You should enter the exam voucher
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