供应商没有等我们review通过“审核发现的根因分析和行动计划”,就直接将其发给客户了,请帮忙发邮件给供应商声明这个事(用英文)
时间: 2024-09-24 15:29:54 浏览: 32
Subject: Urgent Action Required - Non-compliance of UL Test Reports and Review Process
Dear [Supplier's Name],
I hope this email finds you well. I am writing to address a critical issue regarding the recent products that we have received from your end. As per our established procedures and Amazon's requirements[^1], it has come to our attention that some of the items delivered have not undergone the necessary Underwriters Laboratories (UL) testing, specifically in the context of the 3C品类 with battery-related products.
The importance of obtaining UL test reports cannot be overstated, especially for items that are highly sought after on the platform and have the potential to generate significant sales. Your failure to provide these reports before seeking our review can lead to severe consequences, including temporary suspension of listings, product removal from sale, legal action by competitors, and even damage to our partnership.
We understand that sometimes these processes may slip through the cracks, but it is crucial that we adhere to all regulatory standards to maintain our presence in the competitive North American market. In light of this situation, we kindly request that you immediately take the following actions:
1. **Conduct a Root Cause Analysis:** Perform an internal investigation to identify why the UL test reports were overlooked and develop a comprehensive plan to prevent recurrence in the future.
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"Root cause analysis: Identify the specific reasons behind the non-compliance and outline steps to rectify."
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2. **补交缺失报告:** Expedite the process of obtaining UL test reports for the affected products and ensure they are promptly uploaded to our records.
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"Submit all required UL test reports for immediate verification and inclusion in our listings."
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3. **Cooperation with Review:** Once the necessary documentation is complete, please initiate the review process with us at your earliest convenience, so we can proceed with listing updates accordingly.
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"Coordinate with our team to facilitate a swift and successful review once the documents are ready."
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We appreciate your prompt attention to this matter and look forward to working together to rectify any issues and uphold the high standards set by Amazon. Failure to comply with these guidelines could result in severe financial losses and long-term market impact for both parties.
Please confirm receipt of this email and let us know the expected timeline for resolving this issue.
Best regards,
[Your Name]
[Your Position]
[Your Contact Information]