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SG24-5415-00
International Technical Support Organization
www.redbooks.ibm.com
Getting Started with Data Warehouse
and Business Intelligence
Maria Sueli Almeida, Missao Ishikawa, Joerg Reinschmidt, Torsten Roeber
Getting Started with Data Warehouse
and Business Intelligence
August 1999
SG24-5415-00
International Technical Support Organization
© Copyright International Business Machines Corporation 1999. All rights reserved
Note to U.S Government Users – Documentation related to restricted rights – Use, duplication or disclosure is
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
First Edition (August 1999)
This edition applies to Version 5, Release 1of DB2 Server for VSE & VM Program Number 5648-158,
Version 5, Release 1of DB2 Server for OS/390 Program Number 5655-DB2, Version 5.2 of IBM Visual
Warehouse, Version 1.0.1 of IBM DB2 OLAP Server, Version 2.1.2 of IBM Intelligent Miner for Data,
Version 5.2 of IBM DB2 UDB for NT, Version 2.1.1of IBM DB2 DataJoiner Classic Connect, Version
2.1.3 of IBM DB2 Datajoiner for use with the Windows NT operating system, and Version 5.2 of IBM
DB2 UDB for AIX, Version 2.1.2 of IBM Intelligent MIner for Data, Version 2.1.3 of IBM DB2 DataJoiner,
Version 2.1.1 of IBM DB2 DataJoiner Classic Connect for use with the AIX Version 4.3.1 Operating
System, CrossAccess VSE V4.1.
Comments may be addressed to:
IBM Corporation, International Technical Support Organization
Dept. QXXE Building 80-E2
650 Harry Road
San Jose, California 95120-6099
When you send information to IBM, you grant IBM a non-exclusive right to use or distribute the
information in any way it believes appropriate without incurring any obligation to you.
Before using this information and the product it supports, be sure to read the general information in
Appendix B, “Special Notices” on page 225.
Take Note!
© Copyright IBM Corp. 1999 iii
Contents
Figures...................................................vii
Tables.....................................................ix
Preface....................................................xi
The Team That Wrote This Redbook .................................xi
CommentsWelcome ............................................xiii
Chapter 1. What is BI ? ......................................1
1.1 TheEvolutionofBusinessInformationSystems..................1
1.1.1 First-Generation: Host-Based Query and Reporting ...........1
1.1.2 Second-Generation: Data Warehousing . . . .................2
1.1.3 Third-Generation: Business Intelligence . . . .................2
1.2 Why Do You Need Business Intelligence ?......................5
1.3 What Do You Need for Business Intelligence ? . .................5
1.4 BusinessDrivingForces....................................7
1.5 Business Intelligence Requirements...........................8
1.6 The IBM Business Intelligence Product Set .....................8
1.6.1 Business Intelligence Applications . .......................9
1.6.2 Decision Support Tools................................10
1.7 The Challenge of Data Diversity . . ...........................14
Chapter 2. ITSO Scenario ...................................17
2.1 TheEnvironment ........................................17
2.1.1 Database Server . . . .................................18
2.1.2 Visual Warehouse . . .................................19
2.1.3 CommunicationGateways .............................19
2.1.4 DataAnalysisTools..................................20
2.2 TheData ..............................................20
2.2.1 SalesInformation....................................21
2.2.2 ArticleInformation ...................................21
2.2.3 Organization Information . . . ...........................23
2.3 DataWarehouseforOLAP.................................24
Chapter 3. The Products and Their Construction.................29
3.1 The DataJoiner Product . . .................................29
3.1.1 DataJoiner Classic Connect Component. . . ................29
3.1.2 DataJoiner Classic Connect Architecture . . ................30
3.2 CrossAccess ...........................................36
3.2.1 CrossAccessArchitecture..............................36
3.3 Visual Warehouse: Server and Agent . . . ......................42
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