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intensive services to keep rising year after year, in comparison with goods’ sectors whose growing
automation declines unit costs. The most recent source of change in production activity in the
universities is the increased use of information technology and e-learning. In teaching, these may
allow class sizes to increase, but an increasing ratio of students to staff may have an adverse effect on
technical efficiency (Johnes, 2007).
As Wolff et al. (2014) state, the productivity cannot be enhanced -while maintaining quality-,
by putting students on an assembly line or substituting robots for teachers, or making class sizes
larger and larger. It is not clear if technology-based approaches -such as e-learning- will yield
educational results that match those of current educational methods.
This study seeks to describe and summarize the most relevant empirical literature that
assesses efficiency in higher education. This review attempts to be context-setting and a useful
background for researchers, scholars who are outlining an empirical study and for policy makers
seeking informed criteria for decisions. In doing so, we analyze 76 specific studies ranging from 1997
to 2018 which assess higher education efficiency and classify them according to the methodologies
applied and to the definitions used to describe the outputs, inputs, quality and the context variables.
One previous study on this issue is the work of De Witte and López-Torres (2017) who provide a
survey of the literature on efficiency in education in general. In this paper we focus on higher
education efficiency.
The rest of the paper is organized as follows. Section 2 summarizes the different
methodological options applied in the studies reviewed, Section 3 analyzes the production/cost
drivers used to empirically compute efficiency. Finally, Section 4 summarizes the major contributions
of the analyzed literature, evaluating the current stage of the field.
2. Frontier Methods
There are two families of techniques for measuring efficiency: parametric or regression based, and
non-parametric or mathematical programming estimators. The mathematical programming methods
are generally deterministic (not distinguishing between pure randomness and efficiency) and non-
parametric (not assuming a functional form between the variables). They model the productive
process, but they do not estimate a function nor its parameters, in the sense of economic theory. The
most common non-parametric technique is Data Envelopment Analysis (DEA). This method
characterizes the set of efficient producers (those on the frontier), and then derives estimates of
efficiency for inefficient observations based on how far they deviate from the most efficient ones.
They are Total Factor Productivity measures which require finding some way to fairly assign weights,
or importance, to the various inputs and outputs included. The DEA method seeks to determine
which universities form an envelope surface with respect to the sample data. The units on the
frontier are considered efficient, while those below the envelope are considered inefficient.
The measurement of inefficiency is given by the distance between the individual university
and the frontier. In DEA there is no need to draw assumptions about efficiency a priori or even to
objective functions of the units under analysis (Salerno, 2003). Being a very sensitive method to
outliers, DEA gives warnings to detect unusual data in the sample, sometimes neglected in the
econometric work, especially in large samples.
For the introduction of environmental variables, there are several methods derived from the
DEA technical efficiency ranks such as two stages DEA and bootstrapping methods. Moreover, the
Malmquist index allows to expand the findings obtained from DEA, and to reveal changes in efficiency
scores and technical change over time (De Witte and López-Torres, 2017).
Electronic copy available at: https://ssrn.com/abstract=3532020