ISO9241-11具有可视化显示终端的办公室工作中的人体工程学

Re

ference number

9241-210

st edition

2010-03-15

omie de l'interaction hommesystème 

IS

O 9241-210:2010(E)

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Published in Switzerland

ii

O 9241-210:2010(E)

© ISO 2010  All rights reserved

iii

I

ntroduction........................................................................................................................................................vi

1

S

cope ...................................................................................................................................................... 1

2

T

erms and definitions ...........................................................................................................................1

3

Rationale for adopting human-centred design...................................................................................4

4.2

T

he design is based upon an explicit understanding of users, tasks and environments.............5

4.3

Us

4.4

T

he design is driven and refined by user-centred evaluation ..........................................................6

4.5

The process is iterative.........................................................................................................................6

5

P

lanning human-centred design..........................................................................................................8

5.1

Gen

5.2

Re

5.3

Co

6

Hum

6.1

Gen

6.2

Und

6.5

Evaluating the design .........................................................................................................................16

7

Sustainability and human-centred design ........................................................................................19

8

Con

A

nnex A (informative) Overview of the ISO 9241 series ...............................................................................21

IS

O 9241-210:2010(E)

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O 9241-210:2010(E)

© ISO 2010  All rights reserved

Part

art 143: Forms-based dialogues

P

art 310: Visibility, aesthetics and ergonomics of pixel defects [Technical Report]

Design guidance for interactive voice response (IVR) applications and evaluation methods for the design of

physical input devices are to form the subjects of future parts 154 and 411.