ABSTRACT
The value of informatization makes the society become more progressive again
and again. For the traditional manufacturing industry, informatization can change its
business logic and production cost, and achieve the enterprise effect of cost reduction
and efficiency increase. Enterprise resource planning can be said to be from the
traditional manual operation and artificial prediction to the value of information
software. In terms of production and storage, enterprise resource planning can be
reasonably applied to minimize the inventory of materials and products, and then
maximize the cash flow based on the cash flow of the enterprise. This is the enterprise
resource planning supported by information power, not only that, there are many such
common examples in various industries. With the development of the market and the
intensifying competition between enterprises, the maintenance of customers between
enterprises should also have a very important management. The traditional management
mode only holds the information of customers in the hands of sales personnel, and the
management intensity of enterprises is not high. A large number of salespeople are
likely to lose the performance of customers when they quit. If the construction of CRM
information system can be used to change this problem, it will be of great significance
for the development of enterprises. If the pain points above can be solved in a way that
the user needs, and the way to solve through the power of technology, that will be very
useful. In this paper, the use of JSP way to manage, but in the system construction
process also considered a lot of information security protection.
KEY WORDS: CRM information system; Enterprise development; Business pain
point;