Quickly Locate and Resolve Network Connection Issues in MobaXterm

# 2.1.1 What Are Network Connection Issues

Network connection issues refer to problems that occur when using the internet or a local area network, ***mon network connection issues include being unable to access web pages, slow network speeds, and the inability to connect to a local network. These problems can be caused by router malfunctions, issues with network cable connections, network configuration errors, and more. For both businesses and individual users, network connection issues can severely impact work efficiency, system stability, and user experience. It is crucial to promptly identify and resolve network connection problems. By checking network hardware equipment, testing network connections, and applying methods to solve network issues, users can more quickly restore normal network connectivity and ensure that the network remains unimpeded.

# 2. Troubleshooting Network Connection Issues

- **2.2.1 Checking Network Hardware Equipment**
Network connection issues may stem from hardware device malfunctions. The first step is to verify if the router and network cables are functioning correctly.
- ***.*.*.* Checking the Router**
When troubleshooting network connection issues, the router is a critical component, and it is necessary to ensure that it is operating correctly.
- ***.*.*.*.1 Confirming the Router is Working Properly**
Ensure that the router's power supply is turned on, that the indicator lights are steady, and that there are no abnormal flashes or error messages.
- ***.*.*.* Checking Network Cables**
The connection status of network cables is vital for network connectivity, and disconnections, damage, or loose cables can lead to connection problems.
- ***.*.*.*.1 Verifying if Network Cable Connections are Secure**
Check if the connectors on both ends of the network cables are firmly plugged into the device and router interfaces.
- ***.*.*.*.2 Confirming Network Cables are not Damaged**
Inspect the network cables for any damage, such as breaks or deformities, and replace the cable if necessary.

- **2.2.2 Testing Network Connections**

Once hardware issues have been ruled out, network connection tests are required to determine if there are connectivity problems.
- ***.*.*.* Using the Ping Command to Test Network Connectivity**
The Ping command is a simple and effective method for network detection and can test the connectivity to a target host.
- ***.*.*.*.1 How to Use the Ping Command**
In the command prompt or terminal, enter `ping target IP address` and observe the results to confirm whether data packets can be transmitted.
- ***.*.*.* Checking Network Settings**
Network settings such as IP address and DNS configuration can affect connectivity, so it is essential to ensure these settings are correct.
- ***.*.*.*.1 Confirming IP Address Configuration is Correct**
Check that the local device's IP address, subnet mask, and gateway address match the router settings.
- ***.*.*.*.2 Checking DNS Settings**
Verify that the DNS server address settings are standard and consider switching DNS servers to resolve any potential DNS issues.

**Summary:** When troubleshooting network connection issues, the fir