ESSENCE OF PMBOK & PMP EXAM
HUMAN RESOURCE 人
力资源
人力资源规划 1.事业环境因素 Enterprise environmental
factors
2.组织过程资产 Organizational process
assets
3.项目管理计划 Progece management plan
●活动资源需求 Activity resource
requirements
1.组织机构图和岗位描述 Organization
charts and position descriptions
2.交际 Networking
3.组织理论 Organization theory
1.角色与职责 roles and
responsibilities
2.项目组织图 Projece
organization chares
3.人员配备管理计划 Staffinf
management plan
项目团队组建 Acquire
Project Team
1.事业环境因素 Enterprise environmental
factors
2.组织过程资产 Organizational process
assets
3.角色与职责 roles and responsibilities
4.项目组织图 Projece organization chares
5.人员配备管理计划 Staffinf management
plan
招聘惯例
1.预分派 Pre-assignment
2.谈判 Negotiation
3.招募 Acquisition
4.虚拟团队Virtual teams
1.项目人员分派到位 Project
staff assignments
2.资源可利用情况 Resource
availability
3.人员配备管理计划(更新)
Staffinf management
plan(updates)
项目团队建设 Develop
Project Team
1.项目人员分派 Project staff assignments
2.人员配备管理计划 Staffinf management
plan
3.资源可利用情况 Resource availability
1.通用管理技能 General management skills
2.培训 Training
3.团队建设活动 Team-building activities
4.规则 Ground rules
5.集中办公 Co-location
6.奖励与表彰 Recognition and rewards
1.团队绩效评估 Team
performance assessment
项目团队管理 Manage
Project Team
1.组织过程资产 Organizational process
assets
2.项目人员分派 Project staff assignments
3.角色与职责 roles and responsibilities
4.项目组织图 Projece organization chares
5.人员配备管理计划 Staffinf management
plan
6.团队绩效考核 Team performance
assessment
7.工作绩效信息 Work performance
information
8.绩效报告 Performance reports
1.观察与交谈 Observation and conversation
2.项目绩效评估 Project performance
appraisals
3.冲突管理 Conflict management
4.问题登记薄 Lssue log
1.请求的变更 Requested
changes
2.推荐的纠正措施
Recommended corrective action
3.推荐的预防措施
Recommended preventive action
4.组织过程资产(更新)
Organizational process
assets(updates)
5.项目管理计划(更新) Project
management plan(updates)
COMMUNICATIONS 沟
通
Communications Planning
沟通规划
1.事业环境因素 Enterprise environmental
factors
2.组织过程生产 Organizational process
assets
3.项目范围说明书 Project scope statement
4.项目管理计划 Progece management plan
● 制约因素 Constraints
● 假设 Assumptions
1.沟通需求分析 Communications
requirements analysls
2.沟通技术 Communications technology
1.沟通管理计划 Communications
management plan
Information Distribution 信息
发布
1. 沟通管理计划 Communications
management plan
1.沟通技能 Communications skills
2.信息收集和检索系统 Information gathering
and retrieval system
3.信息发布系统 Information distribution
methods
4.经验教训总结过程 Lessons learned
process
1. 组织过程生产(更新)
Organizational process
assets(updates)
2. 请求的变更 Requested
changes
Performance Reporting 绩效
报告
1.工作绩效信息 Work performance
information
2.绩效衡量 Performance measurements
3.完工预测 Forecasted completion
4.质量控制衡量 Quality control
measurnments
5.项目管理计划 Project management plan
●绩效衡量分析 Performance
measurements baseline
6.批准的变更申请 Approved change requests
7.可交付成果 Deliverables
1.信息演示工具 Information presentation
tools
2.绩效信息收集和汇总 Performance
information gathering and compilation
3.状态审查会 Status review meetings
4.工时汇报系统 Time reporting systems
5.费用汇报系统 Cost reporting systems
1.绩效报告 Performance reports
2.预测 Forecasts
3.请求的变更 Requested
changes
4.推荐的纠正措施
Recommended corrective action
5.组织过程资产(更新)
Organizational process
assets(updates)
利害关系者管理 Manage
Stakeholders
1.沟通管理计划 Communications
management plan
1.沟通方法 Communications methods 1.问题得以解决 Resolved issues
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