2 Introduction
The marketplace of software products, software-controlled appliances, and
online services is therefore full of software designed entirely by people who
are professional developers, but UI amateurs. Such software is a drag on the
success of the entire industry.
I often review or test software that was developed by people who have little
UI design experience. Such software is typically full of design errors. Many of
these errors are common.
This suggested that a book focused on design errors and how to avoid
them might be more effective than other UI design books have been, or at least
a useful complement to such books. Accordingly, this book presents design
guidelines in reverse: here’s a common error; here’s how to avoid it.
Not all bloopers that hurt software usability are made by programmers.
Many software development organizations commit errors at the management
level that negatively affect the UIs they develop. These management errors are
in many ways more serious than concrete GUI design errors because they affect
more projects and are harder to correct. In Chapter 8, I describe those sorts of
errors and explain how to avoid them.
The main goal of this book is to help GUI developers and designers become
better at catching their own design mistakes and at avoiding them altogether.
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