如何在网页左下角做带聊天框的智能客服,智能客服就像聊天软件的聊天页面一样,智能客服使用自带的qa.xlsx,代码示例
时间: 2024-03-12 13:49:13 浏览: 16
要在网页左下角添加带聊天框的智能客服,可以使用 HTML、CSS 和 JavaScript 进行编写。以下是一个简单的代码示例:
HTML 代码:
```html
<div id="chatbot">
<div id="chat-header">
<h3>智能客服</h3>
<button id="chat-close">×</button>
</div>
<div id="chat-body">
<div id="chat-messages">
<div class="message received">您好,有什么可以帮您的吗?</div>
</div>
<div id="chat-input">
<input type="text" placeholder="请输入您的问题">
<button id="chat-send">发送</button>
</div>
</div>
</div>
```
CSS 代码:
```css
#chatbot {
position: fixed;
bottom: 20px;
right: 20px;
width: 300px;
height: 400px;
background-color: #fff;
border: 1px solid #ccc;
border-radius: 5px;
}
#chat-header {
display: flex;
justify-content: space-between;
align-items: center;
padding: 10px;
background-color: #f1f1f1;
border-bottom: 1px solid #ccc;
border-top-left-radius: 5px;
border-top-right-radius: 5px;
}
#chat-header h3 {
margin: 0;
}
#chat-close {
font-size: 24px;
font-weight: bold;
color: #aaa;
background-color: transparent;
border: none;
cursor: pointer;
}
#chat-body {
height: 100%;
overflow-y: scroll;
padding: 10px;
}
#chat-messages {
margin-bottom: 10px;
}
.message {
padding: 5px 10px;
border-radius: 5px;
max-width: 80%;
word-wrap: break-word;
}
.received {
background-color: #e6e6e6;
align-self: flex-start;
}
.sent {
background-color: #007bff;
color: #fff;
align-self: flex-end;
}
#chat-input {
display: flex;
margin-top: 10px;
}
#chat-input input {
flex: 1;
padding: 5px;
border: none;
border-radius: 5px;
}
#chat-input button {
padding: 5px 10px;
margin-left: 10px;
border: none;
border-radius: 5px;
background-color: #007bff;
color: #fff;
cursor: pointer;
}
```
JavaScript 代码:
```javascript
// 获取页面元素
const chatbot = document.getElementById('chatbot');
const chatHeader = document.getElementById('chat-header');
const chatClose = document.getElementById('chat-close');
const chatMessages = document.getElementById('chat-messages');
const chatInput = document.getElementById('chat-input');
const chatInputBox = document.querySelector('#chat-input input');
const chatSend = document.getElementById('chat-send');
// 客服自动回复
function chatbotReply(message) {
const reply = '这是客服自动回复的消息:' + message;
const received = document.createElement('div');
received.className = 'message received';
received.textContent = reply;
chatMessages.appendChild(received);
chatMessages.scrollTop = chatMessages.scrollHeight;
}
// 用户发送消息
function sendMessage() {
const message = chatInputBox.value;
if (!message) {
return;
}
const sent = document.createElement('div');
sent.className = 'message sent';
sent.textContent = message;
chatMessages.appendChild(sent);
chatMessages.scrollTop = chatMessages.scrollHeight;
chatInputBox.value = '';
chatbotReply(message);
}
// 关闭客服窗口
chatClose.addEventListener('click', function() {
chatbot.style.display = 'none';
});
// 发送消息
chatSend.addEventListener('click', function() {
sendMessage();
});
chatInputBox.addEventListener('keydown', function(event) {
if (event.key === 'Enter') {
sendMessage();
}
});
// 显示客服窗口
window.addEventListener('load', function() {
chatbot.style.display = 'block';
});
```
在这个代码示例中,我们使用了 HTML、CSS 和 JavaScript 创建了一个带聊天框的智能客服。客服的自动回复是通过 `chatbotReply` 函数实现的,用户发送消息是通过 `sendMessage` 函数实现的。你可以根据自己的需求,修改这个代码示例,实现自己想要的功能。至于如何使用自带的 `qa.xlsx` 文件,你可以通过读取文件的方式来实现。